AppContacter
Contact Polaris Office Customer Service
Published by Infraware Inc.
Report an issue with Polaris Office.
Send the customer service your feedback so they can fix your issue asap.
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Why should I report an Issue with Polaris Office for Dooray?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Infraware Inc. to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Polaris Office Customer Insights
Steps to Troubleshoot & Fix Polaris Office Issues
1. Fix Polaris Office Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Polaris Office: Restarting the app will resolve most errors.
- Update the Polaris Office App. Here is how:
- On Android goto PlayStore » Search for "Polaris Office" » Open Polaris Office for Dooray » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Polaris Office » click "UPDATE".
- Clear Polaris Office for Dooray app cache: Clearing cached data will force your app to retrieve the latest data directly from Polaris Office servers.
- On Android, goto Settings » Apps » Select "Polaris Office for Dooray" » click Storage » click "Clear Cache".
- Check Polaris Office app permissions. If any of these permissions required to use your device's features are disenabled, Polaris Office might not work.
- Uninstall and reinstall Polaris Office. If nothing else has worked, completely uninstall Polaris Office then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Polaris Office not working
2. Fix Polaris Office Server issues & Internet Connection
- Check network connection: An unstable Internet will make Polaris Office be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Polaris Office not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Polaris Office may not be able to connect to the Internet when running in the background.
