Contact Weight Track Assistant Customer Service

Why should I report an Issue with Weight Track Assistant?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kevin Tung to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. In addition, to prevent the loss of body weight records, increasing the cloud sync feature.

2. When you log your weight, it will calculate your Body Mass Index (BMI), body fat percentage, BMR and let you know if you are underweight, in good weight or overweight.

3. And your weight will be displayed by a weight chart, so you can instinctively check the change of your daily weight and the degree of achievement for your goal.

4. It's an useful tool to help you track weight daily and archive your weight goal.

5. Whether you want to lose weight or gain weight, tracking your progress is very important.

6. In addition that you can track you weight three times a day to get the accurate weight.

7. Then you can set your goal and record daily weight.

8. Do you want the ideal weight?

9. Check it easily with the app.

10. When you use an application more than thirty days, the weight recorded over thirty, the application will open cloud storage feature. - Real time BMI/Body Fat Percentage/BMR/Waist to hip ratio(WHR) value.

1. The photo is always sideways, average weight shows wrong on calender (max weight is 270, average weight is 560), and it messes up measurement often(will not let me edit or sometimes add).

2. Update: realized it displays measurements in inches but wants input as centimeters and have to turn phone sideways to get picture to be upright.

3. However the app no longer allows you to change your plan and instead it freezes and shuts downI use the app since 2018 and I love it These days there is a problem when I try to log my target date - the app crashes.

4. The only downside is that you can't transfer the info you recorded, to another phone which means that if you change your phone, you lose all the progress records and have to start from zeroGreat app, plenty of options.

5. Love this app so very disappointed!Normally I'd give this app a 5, but considering I purchased it some time ago and I'm now receiving ad's, I'm fast from pleased.Changed to one star, I paid for this app now it's added ads for me regardless of the fact i paid for no ads before.

6. It changes everything you input and flips your picture upside down or sidewaysBrilliant app for calorie tracking and unlike other similar ones it's totally free.

7. Could you fix that.The history button has disappeared and I can't change my goal date.

8. There's just one little bug that you can't use the upper right corner button with the second skin, but other than that..perfect.Great app.

9. For some reason all my photos are rotated landscape despite taking them in portrait & they're zoomed in so pretty useless.

10. Giving 4 stars because lack of clarity in inputs and can only take one photo.

11. If these are corrected, the app would be vastly better.Amazing, it has everything in one app and you can customize how the data is presented in several ways.

1. Fix Weight Track Assistant Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Weight Track Assistant: Restarting the app will resolve most errors.
2. Update the Weight Track Assistant App. Here is how:
   1. On Android goto PlayStore » Search for "Weight Track Assistant" » Open Weight Track Assistant » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Weight Track Assistant » click "UPDATE".
3. Clear Weight Track Assistant app cache: Clearing cached data will force your app to retrieve the latest data directly from Weight Track Assistant servers.
   1. On Android, goto Settings » Apps » Select "Weight Track Assistant" » click Storage » click "Clear Cache".
4. Check Weight Track Assistant app permissions. If any of these permissions required to use your device's features are disenabled, Weight Track Assistant might not work.
5. Uninstall and reinstall Weight Track Assistant. If nothing else has worked, completely uninstall Weight Track Assistant then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Weight Track Assistant not working

2. Fix Weight Track Assistant Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Weight Track Assistant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Weight Track Assistant not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Weight Track Assistant may not be able to connect to the Internet when running in the background.