Contact RoomSketcher Customer Service

Why should I report an Issue with RoomSketcher for Tablets?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RoomSketcher to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Uninstalled.It's better than other similar apps and easy to get the hang of, it doesn't quite fit right on the screen, or just have a layer mode to see wall and room sizes, shows only the rooms m²This app is easy to use, and yet it's not.

2. I understand "it doesn't support phones", but it wouldn't be too much effort to scale it to a 6.8" screen (or remove it from visibility on the store for non tablets)Glitchy and frustrating.

3. Great for tablet or computer, would not recommend for phone.The app is easy to use, has a good variety of items, and makes it very easy to make a basic floorplan.

4. Truly sorry for thatWould it be too much to make it fit on an s22 ultra? With a 6.8" screen and a pen, it would be better than my pc or ipad, but for some reason it's got a fixed aspect ratio that loses the end of the app yet doesn't fill the screen.

5. No option to apply my tiles' images and pro version costs £116 just to see 3D basic view with unrealistic details.

6. I love the pc version, but unfortunately the mobile version doesn't run properly on Samsung S23 Ultra.

7. Every time.I wanted to visualise wall and floor tiles colour combinations.

8. Two crashes in the past 24 hours have required a re-install with any unsaved changes lost, customer support says this is the only way to resume my project.

9. The sizing of kitchen cabinets, storage cabinets, doors, etc are not standard so you have to resize, tile, rugs, fabric, etc need to be updated.

10. It does basic floor drawing only in free version.

11. If it weren't for this problem the app would be amazing, but I would hesitate to become a paid subscriber at this point until the app is more stable.I have the desktop app, I've had it for at least 3 years now & have VIP membership.

1. Fix RoomSketcher Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RoomSketcher: Restarting the app will resolve most errors.
2. Update the RoomSketcher App. Here is how:
   1. On Android goto PlayStore » Search for "RoomSketcher" » Open RoomSketcher for Tablets » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RoomSketcher » click "UPDATE".
3. Clear RoomSketcher for Tablets app cache: Clearing cached data will force your app to retrieve the latest data directly from RoomSketcher servers.
   1. On Android, goto Settings » Apps » Select "RoomSketcher for Tablets" » click Storage » click "Clear Cache".
4. Check RoomSketcher app permissions. If any of these permissions required to use your device's features are disenabled, RoomSketcher might not work.
5. Uninstall and reinstall RoomSketcher. If nothing else has worked, completely uninstall RoomSketcher then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RoomSketcher not working

2. Fix RoomSketcher Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RoomSketcher be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RoomSketcher not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RoomSketcher may not be able to connect to the Internet when running in the background.