Published by HTH Worldwide

Report an issue with Blue Cross Blue Shield Global.
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Why should I report an Issue with Blue Cross Blue Shield Global ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HTH Worldwide to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Blue Cross Blue Shield Global

1. As an eligible Blue member, you can use GeoBlue’s Blue Cross Blue Shield Global® Core app to find doctors and hospitals outside the United States, Puerto Rico and the U. S. Virgin Islands.

2. The Blue Cross Blue Shield Global® Core app is developed and supported by GeoBlue, the global leader in mobile technology for destination health services.

3. GeoBlue is the trade name for the international health insurance program of Worldwide Insurance Services (WIS), an independent licensee of Blue Cross Blue Shield Association.

4. The Blue Cross Blue Shield Global® Core app also includes embassy information and local emergency numbers.

5. FREE* Blue Cross Blue Shield Global® Core is for Blue Cross and Blue Shield members.

6. Blue Cross Blue Shield Association is an association of independent Blue Cross and Blue Shield companies.

7. Claims may be submitted for covered services outside the United States, Puerto Rico and the U. S. Virgin Islands.

8. You can also find other valuable resources to help you stay safe and healthy around the world.

9. Use GeoBlue’s proprietary medicine equivalents guide to learn whether your medications are available and what they are called all over the world.

10. Quickly locate the right doctor, hospital, pharmacy or dentist using GPS or an entered location when planning for a trip.

11. Use translation tools to find and translate key medical phrases and terms.

Blue Cross Blue Shield Global Customer Insights

1. This is unfortunate, that one of the largest health insurance providers can not have an adequate app.I thought people might have been dramatic... it legitimately took me less than 30 sec to decide to uninstall as it could neither find my location nor return any searches.As soon as I start, try to use the GPS and it ask if I was outside of the USA.

2. Had this app installed all of 2 seconds....wont even let me get past to see anything tells me to select location I do find threw gps and it pops up with a message that says choose a location outside of the US and Puerto Rico...then went I try to search location it says no results.

3. Wish I could give it zero starsThis app is useless like every says , can't get past location, says enter location outside UShorrible process for submitting claims.

4. Please fixHas issues with inputting the member's location.

5. If you can not enter location, then you can not go futher in this app.

6. Can't find my location.

7. repetitive, horrible camera app for uploading documents.the list they give for the doctor is good but the doctor not, dont received new pat.

8. Not helpful, and surely not an insurance for my health zi wish I could not have.

9. How come my GPS works perfect untill I install your app? And no way around it.Not good at all.

10. I tried about 6 surrounding cities and still nothing.

11. Bad.Great coffee.

Steps to Troubleshoot & Fix Blue Cross Blue Shield Global Issues

1. Fix Blue Cross Blue Shield Global Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Blue Cross Blue Shield Global: Restarting the app will resolve most errors.
  2. Update the Blue Cross Blue Shield Global App. Here is how:
    1. On Android goto PlayStore » Search for "Blue Cross Blue Shield Global" » Open Blue Cross Blue Shield Global » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blue Cross Blue Shield Global » click "UPDATE".
  3. Clear Blue Cross Blue Shield Global app cache: Clearing cached data will force your app to retrieve the latest data directly from Blue Cross Blue Shield Global servers.
    1. On Android, goto Settings » Apps » Select "Blue Cross Blue Shield Global " » click Storage » click "Clear Cache".
  4. Check Blue Cross Blue Shield Global app permissions. If any of these permissions required to use your device's features are disenabled, Blue Cross Blue Shield Global might not work.
  5. Uninstall and reinstall Blue Cross Blue Shield Global. If nothing else has worked, completely uninstall Blue Cross Blue Shield Global then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Blue Cross Blue Shield Global not working


2. Fix Blue Cross Blue Shield Global Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Blue Cross Blue Shield Global be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Blue Cross Blue Shield Global not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Blue Cross Blue Shield Global may not be able to connect to the Internet when running in the background.

Reported Issues

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