Contact Blue Shield of Cali Customer Service

Why should I report an Issue with Blue Shield of California?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Blue Shield of California to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Blue Shield of California app provides BSC and BSC Promise members enhanced 24/7 service and ease-of-access to the information that matters most. • Quickly access your member information without having to type in your username password.

2. Manage your health care from anywhere with the Blue Shield of California app.

3. View your ID card, search for doctors, track your claim information, understand your benefits and more.

4. Fingerprint is now available for members using compatible devices.

5. This app is intended for use by Blue Shield of California or Blue Shield Promise members who are residents of California. ©Blue Shield of California is an independent member of the Blue Shield Association.

1. I pay all bills online, so I know how to find a bill pay button.Something is not right, won't let me access with same info which I've always log in through website.This app is a joke, never update anything.

2. To change one's password one must first enter their date of birth, but there's no way to set the year without going back one month at a time, which is very tedious since I'm in my seventies.

3. A terrible app for a terrible insurance company.I downloaded the app, because something is wrong with online bill pay (the option to pay us not listed).

4. Why do these companies create apps that don't work.The app won't remove an inactive plan and I have to manually switch it every time I open the app.

5. YMMV, obvi, but this seems like a solid app and I haven't encountered any of the issues described by other reviewers.Couldn't pay my bill.

6. I have had to call the 24/7 line every time I have an emergency because they do not update urgent care and emergency providers they are contracted with.

7. The app provides quick, on-the-go access to my Inbox, ID card, billing info, claims history, etc.

8. It's nothing more than an invitation for a repetitive stress injury.App and mobile site do not let me access my PCP contact info on dashboard.

9. The only way I can go about is through the PCP's separate professional site and go through there.Installing the app (on my Pixel 3 running Android 11) was a breeze, as was signing in to my account and enabling biometric authentication.

10. Every time I click on the Blue Shield icon, it takes me back to the Google store.

11. If I selected the monthly premium radio button and next it would go back to the beginning.

1. Fix Blue Shield of Cali Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Blue Shield of Cali: Restarting the app will resolve most errors.
2. Update the Blue Shield of Cali App. Here is how:
   1. On Android goto PlayStore » Search for "Blue Shield of Cali" » Open Blue Shield of California » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blue Shield of Cali » click "UPDATE".
3. Clear Blue Shield of California app cache: Clearing cached data will force your app to retrieve the latest data directly from Blue Shield of Cali servers.
   1. On Android, goto Settings » Apps » Select "Blue Shield of California" » click Storage » click "Clear Cache".
4. Check Blue Shield of Cali app permissions. If any of these permissions required to use your device's features are disenabled, Blue Shield of Cali might not work.
5. Uninstall and reinstall Blue Shield of Cali. If nothing else has worked, completely uninstall Blue Shield of Cali then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Blue Shield of Cali not working

2. Fix Blue Shield of Cali Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Blue Shield of Cali be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Blue Shield of Cali not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Blue Shield of Cali may not be able to connect to the Internet when running in the background.