Published by Geekbuy Official on Oct 31, 2024

Report an issue with Geekbuying.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Geekbuying: Shop Smart & Easy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Geekbuy Official to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Geekbuying: Shop Smart & Easy image 1 contact Geekbuying: Shop Smart & Easy image 2

About Geekbuying: Shop Smart & Easy

1. By downloading the Geekbuying online shopping app on your Android phone or tablet, you can effortlessly browse our massive collection of more than 20,000 products from multiple categories including 3D printers, laser engravers, E-Bikes, smart home products and so much more.

2. Narrow down your search using filters like price, color, style, pattern, brand to find your desired product. 3.

3. Online shopping with Geekbuying is very easy as you get to shop from the comfort of your home and get products delivered at your doorstep.

4. Check ratings and reviews given by other customers along with seller ratings, price and description of the product while buying the product. 4.

5. Track your orders inside the app, get notifications on personalized offers, price drops, order status, exclusive launches and upcoming sale events.

6. Now, you will be taken to the home screen where you will find links to all the category products, along with amazing offers, deals and discounts. 1.

7. To place the order, choose among easy payment options using your credit card, debit card or PayPal. 6.

8. You can contact our customer support for any product or delivery related issues.

9. Simply download the Android shopping app on your device (phone or tablet) and create an account for yourself.

10. Easily type in the product you are looking for in the ‘Search’ tab and find it instantly. 2.

11. You can also add products to your Wishlist with a single tap. 5.

Geekbuying Customer Insights

1. Thank you guys for your great deals ❤️The app is very convenient to use, ads are not obstrusive, performance is great, and I really like the feature that the search engine remembers my history, so I don't have to type again my favorites.Superb shopping experience ! Very reliable and fast shipping.

2. Sorry, not for me.Geekbuying offers quick delivery from their EU warehouses; they have proven to be a reliable vendor; accepting payments by card or Paypal; there is a great variety of products.

3. Never had any issues.Thanks to friendly aftersale support who assisted with the after warranty issue.They have great products, at a very good price! Their shipment to Denmark it's very fast, as they're sending it from Poland.

4. The manuals are mostly in English, though I have got some in Chinese initially - then English.Awesome, reliable shopping experience with a good support team.

5. Orders are delivered when they say they will be and everything reliableFast dilivery, genuine items, love it.purchase is not as easy as im used too.

6. Put credit card info in with shipping address to finalized the purchase.

7. Items is of first quality and customer support responds in less than 24 hours if needed.

8. Throughout 3 years, they have never missed a delivery, not a single product malfunctioned and support was always there to answer questions.

9. But, when I went to order, I saw that the delivery dates were 20+ days away, lol! I thought that it was just the one item that I wanted to order.

10. The Geekbuying app is very easy to use, navigate and has some great deals.

11. Got an email stating they need a copy of my ID and card to finalize purchase.

Steps to Troubleshoot & Fix Geekbuying Issues

1. Fix Geekbuying Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Geekbuying: Restarting the app will resolve most errors.
  2. Update the Geekbuying App. Here is how:
    1. On Android goto PlayStore » Search for "Geekbuying" » Open Geekbuying: Shop Smart & Easy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Geekbuying » click "UPDATE".
  3. Clear Geekbuying: Shop Smart & Easy app cache: Clearing cached data will force your app to retrieve the latest data directly from Geekbuying servers.
    1. On Android, goto Settings » Apps » Select "Geekbuying: Shop Smart & Easy" » click Storage » click "Clear Cache".
  4. Check Geekbuying app permissions. If any of these permissions required to use your device's features are disenabled, Geekbuying might not work.
  5. Uninstall and reinstall Geekbuying. If nothing else has worked, completely uninstall Geekbuying then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Geekbuying not working


2. Fix Geekbuying Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Geekbuying be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Geekbuying not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Geekbuying may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • please delete my account

    — by ksgmt138 1 year ago

  • Hello, I want to have my personal information removed from your website and want my account deleted please. Under the California Consumer Privacy Act you are required to delete it. If you dont, you will be fined 7,500 under the CCPA.

    — by Tommy Dinh 3 years ago