Published by J’s Fresh Mart We Deliver Freshness

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Why should I report an Issue with Freshmart?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of J’s Fresh Mart We Deliver Freshness to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Freshmart Customer Insights

1. Highly recommended.Very helpful quality is good, rates are reasonable first time two items left behind but they deliver is again with next delivery I will keep using it n will recomend to all tooFreash mart products are the most popular and most fresh vegetables and fruits free from disease and chemical reagents.

2. all products are fresh.. and staff is very coperative.Marvelous Service... Excellent Stuff... Easy to order... Competitive Prices... Full Hygienic Environment... Professional and Cooperative Staff... Thanks for Serving us Efficiently...!Why do you need to access my phones media.

3. Very disappointed not recommend to others.No help ful app I need grocery but nothing and rate is very bed don't buy so very bed I never received any response 😔😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 I will just name freshmart nothing in that shopping app is rubbish so don't buy that shop any eitem just deplomtic food exposed you can see in pic but I don't think theay are goodbest quality.. i orderd 2 times.

4. Prices slightly higher than the market but the quality is superb and the delivery is swift.

5. I placed order two times but no response at all and now it's been 1 weak and even the order was so simple and less that it can't be thought that it should have taken some time.

6. They charged 45 per kg in the final bill and the quantity was 2.5kg. Upon questioning they refused to accept even when I shared the pictures and videos with them.

7. First they charged me extra for delivery and then the quantity was less.

8. Thanks for freah mart management.Very bad ☹️ their price are not updated on their website.

9. Please do not ever download this app!!!!!And why the hell do this apo wants to access media and photos of my phone this is ridiculous.

10. My experience is good for the timely delivery and frash.

11. Also price are higher than market.

Steps to Troubleshoot & Fix Freshmart Issues

1. Fix Freshmart Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Freshmart: Restarting the app will resolve most errors.
  2. Update the Freshmart App. Here is how:
    1. On Android goto PlayStore » Search for "Freshmart" » Open Freshmart » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Freshmart » click "UPDATE".
  3. Clear Freshmart app cache: Clearing cached data will force your app to retrieve the latest data directly from Freshmart servers.
    1. On Android, goto Settings » Apps » Select "Freshmart" » click Storage » click "Clear Cache".
  4. Check Freshmart app permissions. If any of these permissions required to use your device's features are disenabled, Freshmart might not work.
  5. Uninstall and reinstall Freshmart. If nothing else has worked, completely uninstall Freshmart then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Freshmart not working


2. Fix Freshmart Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Freshmart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Freshmart not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Freshmart may not be able to connect to the Internet when running in the background.

Reported Issues