Contact Lock App Customer Service

Why should I report an Issue with Lock App - Smart App Locker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ANUJ TENANI to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app is easy, light, gets the job done so my grandbabies and quick snoopers can stay locked out! I can hand off my phone w/o worryPretty good app, but it currently doesn't seem to work with the Samsung Secure Folder.

2. For example when I try to unlock Facebook, no matter how many times i get the password correct, it displays FB for a millisecond, then I get asked for the password again and again and again and AGAIN! Works fine other than that, and I do Not have the issue of it not starting, when I reboot my phone, as others have mentioned in the low reviews.

3. One thing I wish, but donknow if it's possible without a phone root access, Is it possible to give device administative access, so that I don't have to restart it everytime I restart my phone? 🔹 But this one really works! Sometimes it asks for my pin # twice, but that's fine with me.

4. Galaxy Note 9.If I could give a 10 star I would so far this app has been a godsend! My phone doesn't have draw over app permission, so I've been searching for a lock app that doesn't require this permission.

5. Some other apps locked up the phone occasionally, sometimes didn't lock the app at all.

6. Whenever I open a app I get the password prompt on my screen as normal but after entering the password the application doesn't starts actually, So I have to start again the application and re-enter the password.

7. All of them suffered from the same problem: when the locked app is started, it initially flashes for a brief moment, before the lock screen appears.

8. It does what it says and it survives a phone restart where many others take too long to kick in making protected apps vulnerable.

9. Others wanted permission to draw over other apps which my android go can't grant.

10. Lastly, I have noticed I get a quick view of the app before the lock screen appears.

11. It is very bright and the main app lock screen is black, so it feels inconsistent.

1. Fix Lock App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lock App: Restarting the app will resolve most errors.
2. Update the Lock App App. Here is how:
   1. On Android goto PlayStore » Search for "Lock App" » Open Lock App - Smart App Locker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lock App » click "UPDATE".
3. Clear Lock App - Smart App Locker app cache: Clearing cached data will force your app to retrieve the latest data directly from Lock App servers.
   1. On Android, goto Settings » Apps » Select "Lock App - Smart App Locker" » click Storage » click "Clear Cache".
4. Check Lock App app permissions. If any of these permissions required to use your device's features are disenabled, Lock App might not work.
5. Uninstall and reinstall Lock App. If nothing else has worked, completely uninstall Lock App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lock App not working

2. Fix Lock App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lock App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lock App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lock App may not be able to connect to the Internet when running in the background.