Contact Alarm Clock Customer Service

Why should I report an Issue with Alarm Clock for Heavy Sleepers?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AMdroid Alarm Clock - No more oversleep to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. huge fan of the app and would recommend it to anyone who has trouble waking up!I used to love this alarm so much, it worked flawlessly! With all the updates some how, it has gotten messed up and sometimes will not alarm, then gives me a message saying "my phone was powered off!!" Never power my phone off when I depend on it to alarm and wake me up! Also, if you set a secondary alarm for another part of the day, the next morning my alarm will not go off.

2. However, some days, specifically Mondays and Fridays for some reason even when I have checked my alarm frequency and settings, my alarms don't go off so I'm going to uninstall and find something else.

3. This app will override any volume settings if I leave on vibrate or mute, it allows me to make shutting the alarm off more complicated (I use the math questions option) & will go off indefinitely until it dies or I answer the questions.I hate it, but that's the point.

4. I tried contacting the company to see if I could get help and no response.MUST HAVE for heavy sleepers! best challenge-based alarm out there.

5. The post alarm notification was going off hours after the alarm went off and would wait another hour before it went off again, causing me to oversleep.

6. I am considering uninstalling purely because I can't trust the app to function properly.The post alarm for heavy sleepers is an excellent idea in theory.

7. Please look into these issues as I have such a hard time waking up and did love this app so much!Been using this app for years without any problems but recently it hasn't been waking me up, took me a while to figure out it wasn't me but the app.

8. Extremely unreliable alarm clock.I've had this for years now & think its great.

9. In practice, the alarm just keeps going off all day long until you force close the app.

10. Which means your alarm tomorrow isnt going off at all.

11. The problem is that on what feels like random days, my alarm doesn't go off.

1. Fix Alarm Clock Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Alarm Clock: Restarting the app will resolve most errors.
2. Update the Alarm Clock App. Here is how:
   1. On Android goto PlayStore » Search for "Alarm Clock" » Open Alarm Clock for Heavy Sleepers » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alarm Clock » click "UPDATE".
3. Clear Alarm Clock for Heavy Sleepers app cache: Clearing cached data will force your app to retrieve the latest data directly from Alarm Clock servers.
   1. On Android, goto Settings » Apps » Select "Alarm Clock for Heavy Sleepers" » click Storage » click "Clear Cache".
4. Check Alarm Clock app permissions. If any of these permissions required to use your device's features are disenabled, Alarm Clock might not work.
5. Uninstall and reinstall Alarm Clock. If nothing else has worked, completely uninstall Alarm Clock then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Alarm Clock not working

2. Fix Alarm Clock Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Alarm Clock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Alarm Clock not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Alarm Clock may not be able to connect to the Internet when running in the background.