Contact HelpMeFocus Customer Service

Why should I report an Issue with HelpMeFocus - Block Apps, Stay?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of dsimpletools team to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But ultimately this is something I'm happy to have paid for.After searching for an app to help me waste less time on my phone using social media apps or online shopping at night, I finally found this! I love that I can disable specific apps at specific times, it's perfect.

2. I may need to switch apps if this continues.HelpmeFocus is a great app for those looking who are just looking to block off distracting apps, but I especially like how this seems to be one of the few apps that prevents me from modifying any of my blocks as they are currently going (provided that I also block the HelpMeFocus App itself as well), although there are some issues with the app that I have noticed recently, as with the password recovery.

3. Moreover, this also means that trying to change the password through the HelpMeFocus App becomes much more difficult to do, since changing to a new password requires having the original password committed to memory or written down somewhere.Very good- you can create multiple schedules, and choose the time span and apps for the blockage.

4. At 9.30pm every night this app prevents me from looking at any of the time-consuming culprits I.e insta, fb and utube (you can select which apps you want to stop running and at a time suited to you).

5. Highly recommend the "Super Strict Mode" to entirely restrict access to particular apps on your phone for a set time period.

6. If the little icon isn't in the top bar of your phone it isn't active.I've been looking for something to break my bad habit of looking at social media for hours on end.

7. The only issue is that it sometimes has the wrong profile active at the wrong time, such is a problem.

8. I reinstalled and tested with a few other apps outside of chrome and Duolingo, but so far it only has worked with the built in calculator app - but works on nothing that I find distracting.

9. I already uninstalled and reinstalled and after the first 2 mandatory introductory prompts, the same thing is happening.Genuinely quite helpful, I struggle with putting whatever I'm reading down to go to sleep and it's been a good support for that.

10. Whenever I have tried to send a password recovery email from HelpMeFocus, the recovery email does not get sent to the designated account.

11. This issue dampens my experience with the app, such that I cannot edit or remove any of my blocks as long as I edit the block settings to require a password.

1. Fix HelpMeFocus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HelpMeFocus: Restarting the app will resolve most errors.
2. Update the HelpMeFocus App. Here is how:
   1. On Android goto PlayStore » Search for "HelpMeFocus" » Open HelpMeFocus - Block Apps, Stay » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HelpMeFocus » click "UPDATE".
3. Clear HelpMeFocus - Block Apps, Stay app cache: Clearing cached data will force your app to retrieve the latest data directly from HelpMeFocus servers.
   1. On Android, goto Settings » Apps » Select "HelpMeFocus - Block Apps, Stay" » click Storage » click "Clear Cache".
4. Check HelpMeFocus app permissions. If any of these permissions required to use your device's features are disenabled, HelpMeFocus might not work.
5. Uninstall and reinstall HelpMeFocus. If nothing else has worked, completely uninstall HelpMeFocus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HelpMeFocus not working

2. Fix HelpMeFocus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HelpMeFocus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HelpMeFocus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HelpMeFocus may not be able to connect to the Internet when running in the background.