Published by Physera on Aug 16, 2024

Report an issue with Omada Joint & Muscle Health.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Omada Joint & Muscle Health?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Physera to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Omada Joint & Muscle Health

1. Build strength and flexibility, or treat aches and injuries—all from your smartphone and on your schedule!

Omada Joint & Muscle Health Customer Insights

1. Very difficult to use to it's full potential because it isn't a smooth or clear interface.One of my biggest issues with the app is the timing of it: - the countdown clock for exercises is slow.

2. Sometimes the stretches and exercises aren't clear as each is just represented with one static illustration so it's not easy to know how to move.

3. Assumes everyone is starting from zero.Great app! Very user friendly and enjoyed the workouts! My only concern is that I can't go back to the exercises once they're marked completed.

4. I was working on a second set when my phone died and then when I went back, it had it under completed and I was not able to go back to finish the routine since it was grayed out.Easy and quick.

5. Overall easy to use and helpful, but could benefit from more attention to detail.So far for me, the workout suffers from severe lag.

6. Please fix these timing issues!The exercises recommended by this app for my hip are exactly the ones my doctor recommended.

7. There are some minor inconsistencies as well, like a stretch named 'slide right hand down thigh' that asks you to change sides half way through, then starts over again for the left side.

8. It does have inconsistencies - for example written description of exercise says to stand, but the animation shows the person as sitting.

9. This app makes it easy to keep track of time and reps, and the animations are stylish.

10. I always finish my workout a few minutes after the quoted time.

11. Also repetition exercises aren't very well distinguished from static/isometric exercises.

Steps to Troubleshoot & Fix Omada Joint & Muscle Health Issues

1. Fix Omada Joint & Muscle Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Omada Joint & Muscle Health: Restarting the app will resolve most errors.
  2. Update the Omada Joint & Muscle Health App. Here is how:
    1. On Android goto PlayStore » Search for "Omada Joint & Muscle Health" » Open Omada Joint & Muscle Health » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Omada Joint & Muscle Health » click "UPDATE".
  3. Clear Omada Joint & Muscle Health app cache: Clearing cached data will force your app to retrieve the latest data directly from Omada Joint & Muscle Health servers.
    1. On Android, goto Settings » Apps » Select "Omada Joint & Muscle Health" » click Storage » click "Clear Cache".
  4. Check Omada Joint & Muscle Health app permissions. If any of these permissions required to use your device's features are disenabled, Omada Joint & Muscle Health might not work.
  5. Uninstall and reinstall Omada Joint & Muscle Health. If nothing else has worked, completely uninstall Omada Joint & Muscle Health then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Omada Joint & Muscle Health not working


2. Fix Omada Joint & Muscle Health Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Omada Joint & Muscle Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Omada Joint & Muscle Health not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Omada Joint & Muscle Health may not be able to connect to the Internet when running in the background.

Reported Issues