Contact Ambio Customer Service

Why should I report an Issue with Ambio - Sleep Sounds?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of verygoodapps.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you want customizable background sound to go to sleep or to relieve tinnitus in a quiet setting this one will be great for you.Not sure if this app is still in development or abandoned (not updated in 2 years), but with Android Oreo/Pie, the volume of the sounds jump up and down every couple minutes.

2. Not sure if the owner/operator sold the app to another person, but since Lightningbug changed to Ambio - it appears my sound packs and the quality updates stopped being made.

3. Goes to show ya, digital apps, you never REALLY own them - and they are practically worthless if you try relying to improve your quality of life.I've been using this app to fall asleep for years.

4. You can adjust the relative levels of each sound and set random repeats of incidentals, like a lone wolf howl or a distant trail whistle.I had this app when it was lightning bug and then Ambio.

5. I'd been getting very frustrated with finding apps for background noise, because I could *ALWAYS* discern the loops, and the repetitiveness would actually make it HARDER to sleep.

6. Unfortunately if I want to change one of the sound's volume, all of the sounds will be reset and I have to spend time resetting them all over again.

7. That said, in recent android updates, it seems to be having trouble playing nice with bluetooth (especially my brand new Kove Commuter).

8. This makes it hard to go to sleep since it's not a consistent sound.This is the best sleep sound app I have found.

9. It's been an absolute godsend, and in all these years of using it, I haven't been able to detect a single loop.

10. I had Lightning Bug, a plug in, & downloaded both so I have sounds in Ambio.

11. The versatility that this program gives you for building your optimal sleep noise environment is unparalleled.

1. Fix Ambio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ambio: Restarting the app will resolve most errors.
2. Update the Ambio App. Here is how:
   1. On Android goto PlayStore » Search for "Ambio" » Open Ambio - Sleep Sounds » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ambio » click "UPDATE".
3. Clear Ambio - Sleep Sounds app cache: Clearing cached data will force your app to retrieve the latest data directly from Ambio servers.
   1. On Android, goto Settings » Apps » Select "Ambio - Sleep Sounds" » click Storage » click "Clear Cache".
4. Check Ambio app permissions. If any of these permissions required to use your device's features are disenabled, Ambio might not work.
5. Uninstall and reinstall Ambio. If nothing else has worked, completely uninstall Ambio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ambio not working

2. Fix Ambio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ambio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ambio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ambio may not be able to connect to the Internet when running in the background.