Published by boohoo.com on Nov 12, 2024

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Why should I report an Issue with boohooMAN: Shop Men’s Clothing?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of boohoo.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact boohooMAN: Shop Men’s Clothing image 1 contact boohooMAN: Shop Men’s Clothing image 2

About boohooMAN: Shop Men’s Clothing

1. Download the boohooMAN app now to access exclusive content, deals and games, shop the newest men’s fashion at the touch of a button with our fast and secure checkout, or search and save your favourite looks for later in your wish list. • Exclusive content – stay up to date on all things active, the latest drops & more. • boohooMAN Premier – get Unlimited Next Day Delivery for a year and exclusive offers. • Fast and secure checkout - shop the latest drip with speed and ease. • Notifications – hear about exclusive offers and the latest collections before anyone else. • MAN Gaming - explore our latest game with ULTIMATE PRIZES to play for.

2. Score unbeatable deals on men's fashion, from streetwear and tracksuits to going-out gear we’ve always got you covered, plus with our live order tracking, you can trace your new clothes right to your doorstep.

3. Stay one step ahead with the boohooMAN app, bringing you all the latest must-have menswear styles.

4. Get ready to up your fashion game with these trending outfits that will have you turning heads wherever you go.

5. Pick up some statement trousers, hoodies and printed t-shirts, we've got an outfit for every vibe.

6. It’s time to update your stash with our seasonal selections.

7. We've got 100's of fiercely fresh men's styles and they're just waiting for you to snap 'em up.

8. Play multiplayer and join the leaderboard with your friends. • Step Challenges - we're using Apple's Health Kit for our Step Challenges.

boohooMAN Customer Insights

1. Wishlist doesnt work, just says error.I've tried to order twice now and it doesn't go through! Going on holiday next week and I can't buy the clothes I want! App is very slow keeps saying error.

2. Not impressed 1st time shopping with boohoo and can't even buy anything 😒Very convenient site...a lot of nice fashions and I like that the items run true to size...have yet to be disappointed in my shopping experience...I recommend, especially for bigger men like myself, who can find it hard to get clothes in our size that actually look good...Can't add items to my basket unless I log in.

3. I'm assuming that people that have issues with shipping aren't aware of how UPS works, which is pretty sad...probably giving P.O. boxes or something....lol overall A+ highly recommended!continuously get error messages when trying to pay for something, when I know for sure there's nothing wrong with my card, I even tried multiple cards just to be sure.

4. Nothing but good things to say about this app and this company! I love the feature where you can browse multiple photos of the items without any prices....just pics.

5. Order the same size in muktiple items and sime are too bug or too small.

6. I've never had any concerns about any apps until now.Really frustrating user experience on the app... cart keeps getting emptied at checkout and you're basically forced to start all over again.

7. Happened to me 3 times! I noticed this happens when trying to buy items that are almost sold out (I.e. only 1 or 2 left in stock).

8. The fact it takes too long to contact a real person shows the company to be unprofessional and tight.Sizes can differ alot.

9. So I try to reset my password to an account that I don't have and it sends a link to my email that doesn't work.

10. Can't sign up because there is an error message saying "oops something went wrong".

11. I thought they were joking! Most retailers give you a discount or gift when they mess up, not take more money off you and make you have to faff about returning something!This app is perfectly fine but they don't give any real way of contacting them.

Steps to Troubleshoot & Fix boohooMAN Issues

1. Fix boohooMAN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart boohooMAN: Restarting the app will resolve most errors.
  2. Update the boohooMAN App. Here is how:
    1. On Android goto PlayStore » Search for "boohooMAN" » Open boohooMAN: Shop Men’s Clothing » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for boohooMAN » click "UPDATE".
  3. Clear boohooMAN: Shop Men’s Clothing app cache: Clearing cached data will force your app to retrieve the latest data directly from boohooMAN servers.
    1. On Android, goto Settings » Apps » Select "boohooMAN: Shop Men’s Clothing" » click Storage » click "Clear Cache".
  4. Check boohooMAN app permissions. If any of these permissions required to use your device's features are disenabled, boohooMAN might not work.
  5. Uninstall and reinstall boohooMAN. If nothing else has worked, completely uninstall boohooMAN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing boohooMAN not working


2. Fix boohooMAN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make boohooMAN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to boohooMAN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, boohooMAN may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello,
    I wish to return some items I recently purchased but I don’t have a order number just my customer Ref which is MUK112199143.
    Can to assist please.
    Regards
    David Clarke

    — by David Clarke 2 years ago

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