Published by CUPSHE on Mar 20, 2024

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Why should I report an Issue with Cupshe - Clothing & Swimsuit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CUPSHE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cupshe - Clothing & Swimsuit image 1 contact Cupshe - Clothing & Swimsuit image 2

About Cupshe - Clothing & Swimsuit

1. With our hottest selection of beachwear, you'll find the latest styles at great prices right at your fingertips. - Enjoy an extra 20% off or free shipping your first in-app order, making your shopping experience even sweeter. - Stay in the loop with instant notifications about sales + events, featuring app-exclusive offers. - Track your orders seamlessly with shipping updates, ensuring you're always in the know. - Need assistance?

2. Our 24/7 live chat support is ready to help you out. - Experience personalized recommendations tailored just for you, making shopping a breeze.

3. Get ready to hit the beach in style with Cupshe App, your go-to destination for all your vacation fashion needs! Thoughts or feedback?

4. Life is better in a bikini, and Cupshe App is here to ensure you're fully prepared for your next beach getaway.

5. Cupshe - Your ultimate destination for your vacation looks!

6. Email us at customercare@cupshe. com.

7. We'd love to hear from you!

Cupshe Customer Insights

1. Long story short I love the bathing suit and I've now got an adorable dress too! But! yes there's a but, what's made me a lifetime customer/cheerleader is the customer service! Best Ever Online shopping experience!Cupshe is my absolute go to for swimsuits!! They have any style you could possibly look for, AND super affordable!! Plus, their customer service is excellent!! The app is also really easy to navigate.

2. I suppose the final check will be after the garments are washed to check for shrinking etc.Super cute swimsuits and fast shipping! Customer service is very helpful if you need to return or exchange.The filters don't work at all, I keep trying to see what is available in my size but every time I click on one I like it's out of stock.I thought I would check out this app but it seems like all I ever see everywhere else are ads for this app.

3. The best part, I got my refund right away, I was able to do everything thru the app instead of having to be talking on the phone, and the app is superrrr easy to navigate! Thank you, CupShe !!I bought four swimsuits from CupShe, and loved the design and feel! Unfortunately, my torso was too long and thin for their sizing, and I had to return them.

4. There was a little confusion at first about whether they would let me return two of the items, but after a few discussions, they were able to help me out! CupShe works hard at customer service and their suits are beautiful.

5. Check them out!Absolutely adore Cupshe! I don't like to shop online due to being 'catfished' way too many times, so it took a lot for me to risk my money again, especially for a bathing suit (I have a difficult body type lol) but I did because well obviously the styles are the best in my opinion.

6. You can browse, make a wishlist, track an order, whatever you need-- it's great!!Cupshe Rocks !! Fabric is nice, light & airy, washes well, and it feels good with this summer heat.

7. Unfortunately they didn't fit BUT the nice customer service agent gave me, and explained, several different options on how to return/exchange them.

8. I've bought lots of stuff from you in the past and thought getting the App would make things easier and boy was I wrong.Hi x3 dresses arrived, no issue.

9. 😊The App sucks! I'm a husband trying to buy his wife stuff and the App won't load the pictures.

10. They answered every single question I had about all the different refund options.

11. Out with the old in with the new Cupshe closet.

Steps to Troubleshoot & Fix Cupshe Issues

1. Fix Cupshe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cupshe: Restarting the app will resolve most errors.
  2. Update the Cupshe App. Here is how:
    1. On Android goto PlayStore » Search for "Cupshe" » Open Cupshe - Clothing & Swimsuit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cupshe » click "UPDATE".
  3. Clear Cupshe - Clothing & Swimsuit app cache: Clearing cached data will force your app to retrieve the latest data directly from Cupshe servers.
    1. On Android, goto Settings » Apps » Select "Cupshe - Clothing & Swimsuit" » click Storage » click "Clear Cache".
  4. Check Cupshe app permissions. If any of these permissions required to use your device's features are disenabled, Cupshe might not work.
  5. Uninstall and reinstall Cupshe. If nothing else has worked, completely uninstall Cupshe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cupshe not working


2. Fix Cupshe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cupshe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cupshe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cupshe may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I'm trying to return address that I bought and when you send me the return slip it says it doesn't meet the requirements. The reason I'm returning the dress is the measurements that you listed are wrong so I bought the larger size and it's too big. I have since ordered a smaller one so now I'm going to have two dresses. Please assist me in returning the first dress I don't need two of these.

    #801811009951244 national convention236

    Sandra Smith Milwaukee

    — by Sandy Smith 1 month ago

  • I'm trying to return address that I bought and when you send me the return slip it says it doesn't meet the requirements. The reason I'm returning the dress is the measurements that you listed are wrong so I bought the larger size and it's too big. I have since ordered a smaller one so now I'm going to have two dresses. Please assist me in returning the first dress I don't need two of these.

    #801811009951244 national convention236

    Sandra Smith Milwaukee

    — by Sandy Smith 2 months ago