Contact Google Play Console Customer Service

Why should I report an Issue with Google Play Console?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, all data seems to be days out of date.Does the very basic thing I need: receiving review notifications and replying.

2. closed testing) that one can only assume the app has been abandoned or dramatically de-prioritized.What should be done for Google to pay attention to the many complaints concering this app? This is one bugy app and its developers don't even care to looking at the complaints, going back as 2018.

3. But the URLs produced by the 'share' button (which we use internally for tracking feature requests) don't work: the Web console has moved on and the structure of the URLs is different to those provided by the app.

4. Not even showing proper data, notification is enabled to notify me when ever my build get live to play store but that doesn't work.

5. It looks better, but it misses a lot of features, such as hourly data, totals for graphs such as acquisitions, and order management.

6. And the worst part is it show a message "An error has occurred" I am not sure what kind of error has occurred that you guys are not able to fix it from a year.

7. There is a message "error has occured" which has been appearing for years, and so many other issues.This app is really very buggy.

8. It doesn't appropriately synchronize especially with data on connected devices and crashes.

9. It's clear that the philosophy of mobile app is to prioritize "consuming" over "doing", but the number of reports available is so slim that you might as well just use the mobile browser web app anyway.

10. What's worse, I'm rarely getting push notifications when customers leave new review! (Yes ofc it's on in settings).

11. Please add Total acquisition that can be filter by weekly, monthly, yearly and all time.

1. Fix Google Play Console Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Google Play Console: Restarting the app will resolve most errors.
2. Update the Google Play Console App. Here is how:
   1. On Android goto PlayStore » Search for "Google Play Console" » Open Google Play Console » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Play Console » click "UPDATE".
3. Clear Google Play Console app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Play Console servers.
   1. On Android, goto Settings » Apps » Select "Google Play Console" » click Storage » click "Clear Cache".
4. Check Google Play Console app permissions. If any of these permissions required to use your device's features are disenabled, Google Play Console might not work.
5. Uninstall and reinstall Google Play Console. If nothing else has worked, completely uninstall Google Play Console then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Google Play Console not working

2. Fix Google Play Console Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Google Play Console be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Google Play Console not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Google Play Console may not be able to connect to the Internet when running in the background.