Published by AMPlayerTeam on Apr 19, 2024

Report an issue with AMPLayer.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with AMPLayer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AMPlayerTeam to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About AMPLayer

1. AMPLayer for Android is the leading free Multimedia player for the Android operating system which allows you to watch all popular video formats on your phone or tablet with hardware acceleration for faster and smoother HD playback with unparalleled ease and comfort.

AMPLayer Customer Insights

1. No subtitle options, No settings, No equalizer, Can't even rename a video Can't adjust the brightness or volume in the screen ! It is just a video player which can only play a video and skip it.

2. So practically MOVIEHD is using the only player that is no longer working on a smart TVs where people are usually watching movies!Needs bigger buffer size or at least an options area to manually increase it.

3. I had no problem starting a movie in am player and then switching to my preferred player (mx player) but since the update the option is gone.

4. Too bad, I liked movie hd.It's just the worst video player i have ever used.

5. You get a popup when you load a movie to install the AM Player.

6. The download/save function only downloads the stream in realtime/running time so if its a 2 hour movie it takes 2 hours to download.I'm giving this app one star.

7. However, when i want to watch movies from MoviesHD, it will show Can't play this video.

8. I have a slow internet connection so the video streams are always catching up to the buffer download and the playback pauses and has to wait.

9. Video doesn't rotate automatically like they do on mx player or vlc.

10. Please help.There was a time when this was a great app, and I was able to use it to watch movies though MOVIEHD on my SMART TV.

11. Can't use that app now without a player so I will be uninstalling movie hd as well.

Steps to Troubleshoot & Fix AMPLayer Issues

1. Fix AMPLayer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AMPLayer: Restarting the app will resolve most errors.
  2. Update the AMPLayer App. Here is how:
    1. On Android goto PlayStore » Search for "AMPLayer" » Open AMPLayer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AMPLayer » click "UPDATE".
  3. Clear AMPLayer app cache: Clearing cached data will force your app to retrieve the latest data directly from AMPLayer servers.
    1. On Android, goto Settings » Apps » Select "AMPLayer" » click Storage » click "Clear Cache".
  4. Check AMPLayer app permissions. If any of these permissions required to use your device's features are disenabled, AMPLayer might not work.
  5. Uninstall and reinstall AMPLayer. If nothing else has worked, completely uninstall AMPLayer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AMPLayer not working


2. Fix AMPLayer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AMPLayer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AMPLayer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AMPLayer may not be able to connect to the Internet when running in the background.

Reported Issues