Published by Morrison Software on Oct 8, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Gallery Lock (Hide pictures)?



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What users are saying

1. The app has the ability to integrate with Google Drive and upload your photos and videos there as well depending on selected albums and has a black-coloured background together with amazing features worth a try; I would recommend this app for your next usage.COMPLETELY USELESS! The first thing I noticed was after opening the app it would remain open and did not ask for a password each time I opened the app.

2. do not store anything important here.This is such an amazing app that is so useful in hiding itself and different pictures and can be accessible by dialing a number on the dailpad; I used the app to hide pictures and videos private to me only.

3. Please the app should go blank whenever 3 attempts are made to open it wrongly.If you want to hide any important documents in this app, you cannot replace it to any other apps.

4. Removed last star and uninstalling today.For one thing, this app does not encrypt files at all, it just moves them and changes their file type so that they are not readable.

5. All one has to do is change the file type back to what it was to view the "protected" images or videos.

6. It was kinda heartbreaking.Best and satisfying experience with this app when it comes to hiding photos and documents.

7. I recommend Photo Locker Pro - does not do hi-res, but it's reliable! *UPDATE: App now trying to install bloatware.

8. Finally uninstalled the app so I lost all the pictures I was trying not to loose and can't get back.

9. RidiculousThe app crashes constantly, had ads everywhere (the kind designed to pop up under your finger as a cheap way to grab clicks), and the folder organization is a joke.

10. The password on this app can be easily bypassed by force stopping the app, clearing it's cache, and revoking its permissions.

11. I had photos of someone in it that I had a falling out with and didn't want to delete in case I would regret it when I was no longer upset.

Steps to Troubleshoot & Fix Gallery Lock (Hide pictures) Issues

1. Fix Gallery Lock (Hide pictures) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gallery Lock (Hide pictures): Restarting the app will resolve most errors.
  2. Update the Gallery Lock (Hide pictures) App. Here is how:
    1. On Android goto PlayStore » Search for "Gallery Lock (Hide pictures)" » Open Gallery Lock (Hide pictures) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gallery Lock (Hide pictures) » click "UPDATE".
  3. Clear Gallery Lock (Hide pictures) app cache: Clearing cached data will force your app to retrieve the latest data directly from Gallery Lock (Hide pictures) servers.
    1. On Android, goto Settings » Apps » Select "Gallery Lock (Hide pictures)" » click Storage » click "Clear Cache".
  4. Check Gallery Lock (Hide pictures) app permissions. If any of these permissions required to use your device's features are disenabled, Gallery Lock (Hide pictures) might not work.
  5. Uninstall and reinstall Gallery Lock (Hide pictures). If nothing else has worked, completely uninstall Gallery Lock (Hide pictures) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gallery Lock (Hide pictures) not working


2. Fix Gallery Lock (Hide pictures) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gallery Lock (Hide pictures) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gallery Lock (Hide pictures) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gallery Lock (Hide pictures) may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Uday Mittal

App is not working and data is not showing

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