Contact ONTO Cross-chain Crypto Wallet Customer Service

Why should I report an Issue with ONTO Cross-chain Crypto Wallet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ontology Foundation Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Wallet users can manage their crypto assets (including NFTs), perform cross-chain swaps, keep up-to-date with the blockchain and crypto industry’s latest developments and events via the ONTO news feed, and enjoy a variety of dApps.

2. With ONTO Wallet, users can create an ONT ID, a decentralized digital identity that fully protects their private data through an encryption algorithm and enables one-click multi-chain wallet address creation and management.

3. ONTO is the first truly decentralized, cross-chain wallet, allowing users to securely manage their identities, data, and digital assets.

4. Users worldwide can download ONTO Wallet now via onto. app or their mobile app store.

5. Desktop users can also install ONTO Web Wallet, our browser-based wallet for Google Chrome.

1. Pc browser wallet works fine but on my galaxy a53 with latest software this thing won't even allow me to create or import a wallet, it's stuck and or broken, not good, will change review if support ever fixes this for me, if not, avoid this wallet at all costs.Button is missing at bottom of page when trying to import wallet from private key or seed phrase.

2. I can say I enjoyed playing around with the app, its all pretty simple and manageable with a clean user interface.It scenes more than a month am using Onto wallet for managing my crypto currency, am very impressed with in this very small of time !! Its UI is well designed and user friendly, and very secure to use as it need password to do any transaction on Blockchain.

3. Hopefully in the future will make more cool features that are much cooler than now.ONTO helps users create a decentralized digital identity built on Ontology blockchain which fully protect their privacy data through an encryption algorithm, aiming to provide a safe and convenient one-stop service for users worldwide.

4. I like this wallet because Using it is self explanatory, someone with no crypto knowledge would be good to go in no time.

5. Is this like a foreign only wallet or something? All the hype and quests on web3 social media got me excited.

6. Whenever I make a transfer, it sends the funds to a different wallet address than I type in.

7. If onto dev fix this issue in near future then it will be very good.Fast, lightweight, etc-20 enabled, customizable, full control and access to private keys.

8. just why i cant mint NFTs from the website with ONTO wallet.

9. And the high level of security makes me loyal and always use ONTO WALLET.

10. make me send my balance to other wallet.

11. It deserves 5* rating Just one suggestion : it works fine in almost all devices but sometime it lags a lil bit at the time of opening.

1. Fix ONTO Cross-chain Crypto Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ONTO Cross-chain Crypto Wallet: Restarting the app will resolve most errors.
2. Update the ONTO Cross-chain Crypto Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "ONTO Cross-chain Crypto Wallet" » Open ONTO Cross-chain Crypto Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ONTO Cross-chain Crypto Wallet » click "UPDATE".
3. Clear ONTO Cross-chain Crypto Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from ONTO Cross-chain Crypto Wallet servers.
   1. On Android, goto Settings » Apps » Select "ONTO Cross-chain Crypto Wallet" » click Storage » click "Clear Cache".
4. Check ONTO Cross-chain Crypto Wallet app permissions. If any of these permissions required to use your device's features are disenabled, ONTO Cross-chain Crypto Wallet might not work.
5. Uninstall and reinstall ONTO Cross-chain Crypto Wallet. If nothing else has worked, completely uninstall ONTO Cross-chain Crypto Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ONTO Cross-chain Crypto Wallet not working

2. Fix ONTO Cross-chain Crypto Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ONTO Cross-chain Crypto Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ONTO Cross-chain Crypto Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ONTO Cross-chain Crypto Wallet may not be able to connect to the Internet when running in the background.