Published by Daniel Huber

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Why should I report an Issue with Screenshot Crop & Share?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Daniel Huber to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Screenshot Crop & Share Customer Insights

1. Opening the editor takes like 3 seconds, According to the developer, this can't be fixed.. Also, often (~1 out of 5 times I take a screenshot) the editor appears, and when I start drawing on the screenshot, the bottom toolbar disappears.I've downloaded a few "screenshot & crop" apps and this is really the best of them all just beacuse of the fact that I can click my butons for screenshot on the phone and when it takes the screenshot it automaticly adds the edit functions to edit the screen you took.

2. I had to pay individually for the scrolling screenshot feature, and then when it didn't save I used the partial screen shot option and had to pay another dollar for that.

3. This app doesn't provide that function.Sadly it doesn't seem to offer the option to use a different way to create a screenshot than the model already uses (like power+volume or power+home) - which was my whole point to test this app.

4. It causes my screen to be non-responsive until I kill the notification app."Partial screenshot always captures the wrong part i cropped.

5. The reason to uninstall it, though, was because it asked for the permission to process all push notifications and being able to close them (apparently just to detect and close the message that a screenshot has been made).

6. Right now you need to drag on the screen, and then it captures a wrong part, usually including the top status bar, and then you need to tap edit to correct it.

7. AS SOON AS the shot is taken, the editor pops up so u can crop or even draw o it right then and there, or delete it BEFORE it saves- no refinding and reopening the image in order to edit.

8. Whenever I want to edit a screenshot, it brings me back to the blur page where it prompts me to upgrade.

9. will go premium a second time to support the dev.😘No option to capture a screenshot.

10. Mine is a Samsung with a difficult option for a screenshot so an automatic app is essential.

11. But this app provides a clean and nice solution! It does have small bug - screenshot is not always detected.

Steps to Troubleshoot & Fix Screenshot Crop & Share Issues

1. Fix Screenshot Crop & Share Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Screenshot Crop & Share: Restarting the app will resolve most errors.
  2. Update the Screenshot Crop & Share App. Here is how:
    1. On Android goto PlayStore » Search for "Screenshot Crop & Share" » Open Screenshot Crop & Share » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screenshot Crop & Share » click "UPDATE".
  3. Clear Screenshot Crop & Share app cache: Clearing cached data will force your app to retrieve the latest data directly from Screenshot Crop & Share servers.
    1. On Android, goto Settings » Apps » Select "Screenshot Crop & Share" » click Storage » click "Clear Cache".
  4. Check Screenshot Crop & Share app permissions. If any of these permissions required to use your device's features are disenabled, Screenshot Crop & Share might not work.
  5. Uninstall and reinstall Screenshot Crop & Share. If nothing else has worked, completely uninstall Screenshot Crop & Share then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Screenshot Crop & Share not working


2. Fix Screenshot Crop & Share Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Screenshot Crop & Share be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Screenshot Crop & Share not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Screenshot Crop & Share may not be able to connect to the Internet when running in the background.

Reported Issues

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