Published by APOWERSOFT LIMITED

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Apowersoft Screenshot

1. Apowersoft Screenshot is a free yet efficient app that lets you surf the Internet, take screenshots and edit images on your phone.

2. It also allows you to directly share images to popular social networks or upload them to the free cloud space provided by the developer. 1.

3. And also, it enables you to screenshot a region of the webpage or even a full webpage with contents beyond the screen.

4. You can screenshot a region, the visible contents or the full webpage.

5. After taking a screenshot, you can crop it and annotate it with lines, arrows, texts, etc.

6. Press the "Power" button and the "Volume down" button at the same time, or press the "Power" button and the "Home" button at the same time (mostly on Samsung phones). 3.

7. Crop and annotate images with lines, circles, texts, mosaics, etc.

8. This app is equipped with a built-in browser which provides various tips on how to screenshot on mobile devices.

9. Capture webpage screenshots.

10. Tap the overlay icon (only for Android 5. 0 and higher). 2.

11. Share images to popular social networks immediately.

Apowersoft Screenshot Customer Insights

1. I've tried it several times and it only copies what's on the screen and won't get whats further down the page.Doesn't open, just blank screen or a crash... Hasn't worked in about 10 months, developer obviously doesn't care or read these comments, uninstalled...the little screenshot button no longer shows up for me and the other 2 methods to take a screenshot do not work on this phone which was why i got this app in the first place so now i am back to where i was before i got the appthis can't run on my Samsung A10, a black screen just processes everytime I boot up the app.

2. I had to force close this program.screenshots are just blank black screen but my notification bar still pop up.

3. I used to love this app once I figured out where the pics went after I took them and all, but if it doesn't open at all it's obviously totally useless.This app needs to be fixed up.

4. Just a blank black screen and system hanged up for a few minutes.

5. My Samsung phone has no easy way of capturing screenshot.Probably going to uninstall.

6. please fix that this app used to be so usefulSave full page doesn't work for me.

7. No facility for capturing screen.

8. The app doesn't even open anymore.

9. I have a Samsung Galaxy Note 8 and it just updated to Android 9.0 (Pie) OS.

10. please help, thank you.complicated to use and then end result was cropped so much that it was useless.

11. Cannot capture screenshot.

Steps to Troubleshoot & Fix Apowersoft Screenshot Issues

1. Fix Apowersoft Screenshot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Apowersoft Screenshot: Restarting the app will resolve most errors.
  2. Update the Apowersoft Screenshot App. Here is how:
    1. On Android goto PlayStore » Search for "Apowersoft Screenshot" » Open Apowersoft Screenshot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Apowersoft Screenshot » click "UPDATE".
  3. Clear Apowersoft Screenshot app cache: Clearing cached data will force your app to retrieve the latest data directly from Apowersoft Screenshot servers.
    1. On Android, goto Settings » Apps » Select "Apowersoft Screenshot" » click Storage » click "Clear Cache".
  4. Check Apowersoft Screenshot app permissions. If any of these permissions required to use your device's features are disenabled, Apowersoft Screenshot might not work.
  5. Uninstall and reinstall Apowersoft Screenshot. If nothing else has worked, completely uninstall Apowersoft Screenshot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Apowersoft Screenshot not working


2. Fix Apowersoft Screenshot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Apowersoft Screenshot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Apowersoft Screenshot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Apowersoft Screenshot may not be able to connect to the Internet when running in the background.

Reported Issues