Contact Xender Customer Service

Why should I report an Issue with Xender - Share Music Transfer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Xender File Sharing Team to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ☆ Transfer any files (app, music, video, pdf, Word, Excel, zip, folder.. ☆ 200 times Bluetooth speed: WiFi File Transfer Master!

2. View, upload, download, delete phone media (photos, music, video) from PC.

3. Transfer anything you want: documents, music, pictures, videos, apps.

4. Send video, music, photos to friends in seconds!

5. No cable, no internet, no data usage! Share anywhere anytime.

6. Copy contents from old phone to new phone at a simple step.

7. Connect & share between any devices: Android, iOS, Windows PC, Mac.

8. Share between phone and PC.

9. Save videos, photos from Facebook, Instagram, Tik Tok, Whatsapp.

10. Highest speed can reach 40Mb/s.

1. It's disappointing because I used to love this app, not anymore.This app was the best to any type of file and app sharing with my friends but over time it only got worse, now when I came back to it after a while thinking it was better, I find out it's not, it's more of a process to be able to transfer files and the app bairlay works on some phone with it's main feature of sending files just straight up not working and even if u manage to connect the apk files sent just don't work, now there just taking space and good luck with multipl apk files.Useful app with potential but I had to uninstall it.

2. My sister was looking for something similar to transfer music and other files from her laptop to her phone, and I had a tough time finding a comparable app until I came across Xender.

3. PRO TIP: watch the "x/mbps" speed indicator while walking slowly towards our away to find sweet spot with highest speed, u can double speed this way) but the reliability and ability to do multiple transfers without having to initiate each one makes up for it, other wifi file transfer apps lose connection so frequently it drove me to find this.

4. however, majority of the time I experience that when transferring files, it looks like its transferring, but technically it didnt since the file doesnt even appear or show up after the transfer.

5. Great app.I have the older ASUSTek file transfer on my phone and it works beautifully but has since been discontinued.

6. All of the sudden it needs access to location and camera and everything else on your phone just so you can transfer a few photos from your old phone wirelessly.

7. Transferring large files between a phone and a laptop needs babysitting.

8. One should be able to get a file when one searches the whole phone storage through the search bar but I usually don't get it until I manually search for it.

9. I installed and tested it and Xender did exactly what I wanted - installed it on my sister's phone and showed her how to use it.

10. For example, other apps ask you to select what apps to transfer, with Xender it's all apps or none.

11. Videos can only be selected one by one.Remember when Xender was easy? Hit 1 or 2 buttons on each phone and it was done.

1. Fix Xender Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Xender: Restarting the app will resolve most errors.
2. Update the Xender App. Here is how:
   1. On Android goto PlayStore » Search for "Xender" » Open Xender - Share Music Transfer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Xender » click "UPDATE".
3. Clear Xender - Share Music Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from Xender servers.
   1. On Android, goto Settings » Apps » Select "Xender - Share Music Transfer" » click Storage » click "Clear Cache".
4. Check Xender app permissions. If any of these permissions required to use your device's features are disenabled, Xender might not work.
5. Uninstall and reinstall Xender. If nothing else has worked, completely uninstall Xender then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Xender not working

2. Fix Xender Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Xender be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Xender not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Xender may not be able to connect to the Internet when running in the background.