Published by Geeks.Lab.2015 on Aug 22, 2024

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Why should I report an Issue with Screenshot?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Geeks.Lab.2015 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Screenshot Customer Insights

1. Without the app installed, screen shots is not possible even after carrying out the same instruction.Not bad, let me use it a little more to see if I can send as jpeg or file....ok it worked great, love it 6 stars for me! I only seen one add the whole time and it was the same one twice ...when you select the app function it ask you to turn it on...little nice add that's tailored to my interest and once you press the button add small goes away.It's good for the most part, but I don't like that it coppies the screenshot to your clipbord and there's no option to turn that off.

2. So, I went to MY settings, found this app and pressed Uninstall button.The application is easy to use and it saves the screen shot in your gallery or sd card.

3. Yes, you take a screenshot with the default buttons on your device as usual and as usual the entire screen is captured.

4. As for people complaining that all it does is tell you how you would normally have to take a screenshot anyway, ie what buttons to press on your device, they are wrong and missing the point.

5. If you're convinced, download and start capturing those screen shots.Works well with my Samsung tablet thus far.

6. Though it seems as if it is just an instructive app, the presence of this app in your tablet or phone makes the screen shots possible.

7. Definetely use this this app if your looking for an easy way to take screen shots on your device.

8. I pressed the app's button and got a white screen with a green Edit button.

9. It's annoying to delet them all, since I take more than one screenshot at a time, and often clears important things off that I needed for later.Great tool.

10. This app uses the regular screenshot buttons but it also let you edit the photos.

11. Sad to see it go because it worked so well but definitely 5 starsIt has some useful features, but these are common to most screenshot apps.

Steps to Troubleshoot & Fix Screenshot Issues

1. Fix Screenshot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Screenshot: Restarting the app will resolve most errors.
  2. Update the Screenshot App. Here is how:
    1. On Android goto PlayStore » Search for "Screenshot" » Open Screenshot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screenshot » click "UPDATE".
  3. Clear Screenshot app cache: Clearing cached data will force your app to retrieve the latest data directly from Screenshot servers.
    1. On Android, goto Settings » Apps » Select "Screenshot" » click Storage » click "Clear Cache".
  4. Check Screenshot app permissions. If any of these permissions required to use your device's features are disenabled, Screenshot might not work.
  5. Uninstall and reinstall Screenshot. If nothing else has worked, completely uninstall Screenshot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Screenshot not working


2. Fix Screenshot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Screenshot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Screenshot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Screenshot may not be able to connect to the Internet when running in the background.

Reported Issues