Contact ASICS Studio Customer Service

Why should I report an Issue with ASICS Studio: Run, Lift & Get ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ASICS Digital, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. There is no ability to download workouts, listen to your own music, little yoga sessions, and no training plans.

2. Love it, will keep using!Good workouts but confusing app and not well made.

3. Sometimes the music is too loud and you can't hear the trainer's voiceI've been using this app for a few months during lockdown and love it.

4. So if your looking for a particular type of workouts you can't really know what you're getting into)Great app but needs some more features like a record of the workouts you've completed and a way to rate them for future reference.

5. I am curious to see if there will be anymore workouts added overtime but I love it as is.

6. There hasn't been any new sessions added for a while now.The videos and music stopped working on this app.

7. Help!I love the workouts and the coaches in this app.

8. the interval workouts, if it's 8 times 1min fast-1min slow, it's not written, but just described in the audio.

9. Beware! The short workouts get sweaty!Good app for workouts.

10. Most importantly, the team's super quick response in fixing the issue where the screen was locking again and again, while viewing the exercises in video tab, during the exercise.

11. I can hear the trainer speaking but there is no music option anymore.

1. Fix ASICS Studio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ASICS Studio: Restarting the app will resolve most errors.
2. Update the ASICS Studio App. Here is how:
   1. On Android goto PlayStore » Search for "ASICS Studio" » Open ASICS Studio: Run, Lift & Get » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ASICS Studio » click "UPDATE".
3. Clear ASICS Studio: Run, Lift & Get app cache: Clearing cached data will force your app to retrieve the latest data directly from ASICS Studio servers.
   1. On Android, goto Settings » Apps » Select "ASICS Studio: Run, Lift & Get " » click Storage » click "Clear Cache".
4. Check ASICS Studio app permissions. If any of these permissions required to use your device's features are disenabled, ASICS Studio might not work.
5. Uninstall and reinstall ASICS Studio. If nothing else has worked, completely uninstall ASICS Studio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ASICS Studio not working

2. Fix ASICS Studio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ASICS Studio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ASICS Studio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ASICS Studio may not be able to connect to the Internet when running in the background.