Contact SELF Customer Service

Why should I report an Issue with SELF: Self Care & Self Love?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of My True Value to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They give you the first chapter of the process for free which seems like it hits home more than other apps similar to this.

2. Other than that I think it's great with supporting you on your own mental health journey!Excellent app for discovering yourself, working through trauma, and having a journey of exploration through your past, present and future.

3. I personally found the reflections much more interesting/useful and the self care exercises just annoying.Pretty good, but couple issues with the exercises.

4. Upgrading my rating to 5 stars.It seems to be a good app but calming ambiance music more often in the background would make the experience more joyful.

5. The app was also designed with great compassion for the user as it is very considered with the way it presents certain exercises and asks you to go through some difficult feelings or experiences.

6. I understand that the work put in this app is worth the money you have to pay after the first chapter, but a lot of people are not able to afford this price.

7. Easy to keep track of placement, and convenient to go back if needed The information starts from the very basics, and not overwhelming and filled with content that can complicate the learning and reflecting processes.

8. Unsure of pricing for full version.Some of the exercises are interesting and thought-provoking (but honestly the free ones at the beginning are the best).

9. The first thing that I want to comment on is the color scheme and background images.

10. Maybe games or even visualizations such as pictures too.I don't really leave reviews on apps, but I am pushing myself to do so starting from now on because I want people to know what it is like.

11. Having only done the first chapter, I'm impressed.

1. Fix SELF Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SELF: Restarting the app will resolve most errors.
2. Update the SELF App. Here is how:
   1. On Android goto PlayStore » Search for "SELF" » Open SELF: Self Care & Self Love » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SELF » click "UPDATE".
3. Clear SELF: Self Care & Self Love app cache: Clearing cached data will force your app to retrieve the latest data directly from SELF servers.
   1. On Android, goto Settings » Apps » Select "SELF: Self Care & Self Love" » click Storage » click "Clear Cache".
4. Check SELF app permissions. If any of these permissions required to use your device's features are disenabled, SELF might not work.
5. Uninstall and reinstall SELF. If nothing else has worked, completely uninstall SELF then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SELF not working

2. Fix SELF Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SELF be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SELF not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SELF may not be able to connect to the Internet when running in the background.