Published by ExploreMetro on Jul 13, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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About Explore Shenzhen Metro map

1. Up-to-date with all the metro lines; Works offline; Routeplanner, GPS, Street maps; English and Chinese included.

2. They work offline and also include free updates of stations that have yet to be completed, operating hours and schedules".

3. Integrated Street maps show you metro exits and nearby streets for every station.

4. Free updates for future station openings and timetable changes.

5. Download ExploreMetro VIP to remove ads in all of our apps and support future development!

6. Using your GPS, see a list of the closest metro stations to your current location.

7. Lonely Planet: "Easy to use, up to date and work offline.

8. Accurate metro map, includes every station on every line.

9. Very handy, especially when they've run out of paper maps at the stations".

10. CNN Travel: "These maps are very easy on the eye and simple to navigate.

11. Upgrading to VIP helps support future development of the app.

Explore Shenzhen Metro map Customer Insights

1. Otherwise very useful app for Sz metroThis metro app I love for Shenzhen but it hasn't updated the new line 8 which has extended line 2.Guys pls update the app, Shenzhen metro has a new line 14 and many new stations now.

2. Quick updates are essential in this kind of app, otherwise routing becomes useless.Is this app still maintained ? No update since 2019, Line 6 and 10 have opened but are not available.

3. Thanks.Great little app, but needs updating to include the 2 lines that have opened recentlyNow need to update line 12 too.

4. ThanksPlease, update, there are new lines and new stations alreadysecond phase of line 9 is opened.

5. The app is OK, but line 5 has been extended from Qianhaiwan to Chiwan recently and the app has not been updated to reflect this.

6. I update the app but still can't find line 12.

7. it could be improved with better xfr information and alternate transfers... but that's just trivial.I'm a paid user.

8. map need updation ...A good simple app to point.

9. I have been using this app daily for nearly 2 years.

10. It's the good-good.

Steps to Troubleshoot & Fix Explore Shenzhen Metro map Issues

1. Fix Explore Shenzhen Metro map Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Explore Shenzhen Metro map: Restarting the app will resolve most errors.
  2. Update the Explore Shenzhen Metro map App. Here is how:
    1. On Android goto PlayStore » Search for "Explore Shenzhen Metro map" » Open Explore Shenzhen Metro map » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Explore Shenzhen Metro map » click "UPDATE".
  3. Clear Explore Shenzhen Metro map app cache: Clearing cached data will force your app to retrieve the latest data directly from Explore Shenzhen Metro map servers.
    1. On Android, goto Settings » Apps » Select "Explore Shenzhen Metro map" » click Storage » click "Clear Cache".
  4. Check Explore Shenzhen Metro map app permissions. If any of these permissions required to use your device's features are disenabled, Explore Shenzhen Metro map might not work.
  5. Uninstall and reinstall Explore Shenzhen Metro map. If nothing else has worked, completely uninstall Explore Shenzhen Metro map then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Explore Shenzhen Metro map not working


2. Fix Explore Shenzhen Metro map Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Explore Shenzhen Metro map be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Explore Shenzhen Metro map not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Explore Shenzhen Metro map may not be able to connect to the Internet when running in the background.

Reported Issues