Published by ExploreMetro on Dec 29, 2023

Report an issue with Explore Guangzhou metro map.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Explore Guangzhou metro map?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ExploreMetro to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Explore Guangzhou metro map image 1 contact Explore Guangzhou metro map image 2

About Explore Guangzhou metro map

1. Up-to-date with all the metro lines for 2022; Works offline; Routeplanner, GPS, English and Chinese included.

2. Integrated Maps show you metro exits and nearby streets for every station.

3. Accurate metro map, includes every station on every line.

4. Using your GPS, see a list of the closest metro stations to your current location.

5. Designed to use the latest Android technologies like the Action Bar, HDPI screens and global search.

6. Free updates for future station openings and timetable changes.

7. Get route, time and price information for any journey with just three taps.

8. We'd love to hear your comments and suggestions on ways to improve the app.

9. Guangzhou's best metro map!

10. Supports all devices running Android 5. 0 or higher.

11. Need to get your bearings at a station?

Explore Guangzhou metro map Customer Insights

1. Also if you don't like the ads, you can just fork out $1.99. Really not that much considering the service you are getting and the hard work put into making this.Very useful and good work done to make it simple,I would suggest to display Chinese names of the stations on the map and one more feature which will show nearest station to get down after entering the destination address,which is where most of the people struggle to know...thanksThe application is useful, the application need to be updated to inclue line 22, Foshan 2 and 3 and show connection between line 5 and 8 while at Xicun station.

2. The existing application when route planning it shows much time using many lines just to connect stations between line 5 and 8Everything is fine, using it for many years, but no line 22 up to now, that's why rate it 4:(Used this app for years.

3. thanks to the designers :)Like it...show the travel time from a station to your destination and its fareGreat app but needs updated with new train lines.Amazing app.

4. Fantastic APP! Best metro apps on Google Play! Everytime I visit a new city in Asia, I check to see if there's an app from the same developer for that city.

5. Excellent way to navigate the navigate the metro.the best app and easy to use.

Steps to Troubleshoot & Fix Explore Guangzhou metro map Issues

1. Fix Explore Guangzhou metro map Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Explore Guangzhou metro map: Restarting the app will resolve most errors.
  2. Update the Explore Guangzhou metro map App. Here is how:
    1. On Android goto PlayStore » Search for "Explore Guangzhou metro map" » Open Explore Guangzhou metro map » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Explore Guangzhou metro map » click "UPDATE".
  3. Clear Explore Guangzhou metro map app cache: Clearing cached data will force your app to retrieve the latest data directly from Explore Guangzhou metro map servers.
    1. On Android, goto Settings » Apps » Select "Explore Guangzhou metro map" » click Storage » click "Clear Cache".
  4. Check Explore Guangzhou metro map app permissions. If any of these permissions required to use your device's features are disenabled, Explore Guangzhou metro map might not work.
  5. Uninstall and reinstall Explore Guangzhou metro map. If nothing else has worked, completely uninstall Explore Guangzhou metro map then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Explore Guangzhou metro map not working


2. Fix Explore Guangzhou metro map Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Explore Guangzhou metro map be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Explore Guangzhou metro map not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Explore Guangzhou metro map may not be able to connect to the Internet when running in the background.

Reported Issues