Published by ExploreMetro on Jun 22, 2024

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Why should I report an Issue with Explore Singapore MRT map?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ExploreMetro to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Explore Singapore MRT map

1. Up-to-date with all the metro lines; Works offline; Routeplanner, GPS, Street maps; English and Chinese included.

2. They work offline and also include free updates of stations that have yet to be completed, operating hours and schedules".

3. Integrated Street maps show you metro exits and nearby streets for every station.

4. Free updates for future station openings and timetable changes.

5. Download ExploreMetro VIP to remove ads in all of our apps and support future development!

6. Using your GPS, see a list of the closest metro stations to your current location.

7. Lonely Planet: "Easy to use, up to date and work offline.

8. Accurate metro map, includes every station on every line.

9. Very handy, especially when they've run out of paper maps at the stations".

10. CNN Travel: "These maps are very easy on the eye and simple to navigate.

11. Upgrading to VIP helps support future development of the app.

Explore Singapore MRT map Customer Insights

1. EDIT: 5 stars just for the incredible speed at which the developer responded.Note this app does not include waiting or transfer time, and also underestimate the travel time, but it is still a quick reference on possible route to destinationUsed to be great, but now I click on the first station, click the + to add the next stop, then I have the Check Mark option and when I click it everything clears out.

2. Only wish that it can provide alternate route.This app is definitely great for my future journeys to go around Singapore without a car!!!!! The ONLY error is that the design is crooked for sake of life, it still has updated info!The duration is not accurate.

3. And travel time gets less accurate as the route gets farther.Good BUT when switching away from then back to the app, the MRT stations become no longer clickable.

4. Thank you for the great apps.There's a glitch, if u are travelling from Newton to Chinatown, the app recommend to take downtown line all the way, but in fact it will be faster if transfer at little india.

5. Basic fare remains to be $0.95 instead of the correct $0.99. Will be keeping this app for further observation.It works to help me plan my travel.

6. But it doesn't offer alternatives, eg: least number of transfer, fastest route, etc.

7. What happened?It is a good apps to use when searching for stations and estimate time.

8. I used to have a zig-zag button to click to get the route, bit no longer.

9. Can you update the latest fare? It's has been increased since few months ago.

10. Expert opinion: Very useful first/last train information.

11. Fare structure is not updated despite changelog.

Steps to Troubleshoot & Fix Explore Singapore MRT map Issues

1. Fix Explore Singapore MRT map Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Explore Singapore MRT map: Restarting the app will resolve most errors.
  2. Update the Explore Singapore MRT map App. Here is how:
    1. On Android goto PlayStore » Search for "Explore Singapore MRT map" » Open Explore Singapore MRT map » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Explore Singapore MRT map » click "UPDATE".
  3. Clear Explore Singapore MRT map app cache: Clearing cached data will force your app to retrieve the latest data directly from Explore Singapore MRT map servers.
    1. On Android, goto Settings » Apps » Select "Explore Singapore MRT map" » click Storage » click "Clear Cache".
  4. Check Explore Singapore MRT map app permissions. If any of these permissions required to use your device's features are disenabled, Explore Singapore MRT map might not work.
  5. Uninstall and reinstall Explore Singapore MRT map. If nothing else has worked, completely uninstall Explore Singapore MRT map then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Explore Singapore MRT map not working


2. Fix Explore Singapore MRT map Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Explore Singapore MRT map be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Explore Singapore MRT map not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Explore Singapore MRT map may not be able to connect to the Internet when running in the background.

Reported Issues