Contact eToro Money Customer Service

Why should I report an Issue with eToro Money?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of eToroX to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The eToro Money crypto wallet offers a seamless solution, engineered and designed by cryptocurrency trading experts and blockchain specialists, which provides clear and simple access to the world of cryptocurrency trading.

2. The eToro Money crypto wallet enables you to hold multiple types of cryptocurrencies, saving you the hassle of memorizing or writing down private keys or phrases, on an extremely user-friendly platform.

3. Download the eToro Money crypto wallet now and join the blockchain revolution with a single click.

4. Following the massive surge in demand for cryptos and leaning on our vast experience as leaders in the fintech and cryptocurrency industries, we knew we could offer crypto traders and investors an amazing solution.

5. The services of eToro Money are provided by “eToro X Limited”, incorporated in Gibraltar with company number 116348, which received an “in-principle” approval from the Gibraltar Financial Services Commission in respect of its application for a Distributed Ledger Technology (DLT) Provider License Application.

6. With the wallet, you can track your eToro cryptocurrency portfolio on the app, and store different types of cryptocurrencies, such as Bitcoin, Bitcoin Cash, Litecoin and more.

7. The crypto wallet allows you to use a single username and password combination, giving you a seamless blockchain experience.

8. eToro presents an innovative, hassle-free solution for holding a variety of cryptocurrency coins, all in one user-friendly and trusted place.

9. Our blockchain wallet allows beginners and experts alike to store cryptocurrencies with ease.

10. By creating simpler blockchain tools, we’re opening a new world of opportunity for traders across the globe, who can now hold an impressive selection of cryptos.

11. At eToro, we strongly believe that the disruption of the financial arena begins with accessible solutions that empower investors of all backgrounds to join the space.

1. Will read on these so called fees people complaining about before making my decision...but so far so goodIt's been almost a week since i can't acces my account.When i try to log in i get the security code but then the box where i have to insert it, it's gone.I've checked to see maybe there is an update, but there is none.2 days ago i have lost my card, and since i can't log in to freeze it i can expect at any moment to be used.I have checked for a contact, an email address or a chat.But didn't find any.It's good when it works, a few times I was unable to transfer out, errors kept happening.

2. Way too high fees and taking DAYS to transfer funds which are instant on any other platform and I'm now stuck unable to send funds out of the app for some unknown reason.

3. In my opinion and not living up to the impeccable standards and what I class as my preferential investment platform including the most hence professional hence the mark up, not having access to a etorro money card.

4. Then if you have enabled 2FA, the SMS comes to the phone that you are using giving you that as well so not sure why anyone would put their Crypto into itAfter reading the reviews people complaining about the time it takes when withdrawing I was a bit worried as I actually needed my funds urgently.

5. Etoro money cards for allNO real security on the app at all.

6. Lost €20, compared to what eToro said I would receive.Worst app and company I ever had a pleasure to use.

7. Stay away from eToro if you ever plan on withdrawing.Ive Never had any technical problems with the app so that deserves 5 stars.

8. Getting money in is easy ...getting it out - yeah good luck with that.

9. I withdrew 1000$ and payed 13.47$ conversion fees.

10. Always check for fees hidden behind "No Hidden Fees" statement.

11. You can easily deposit money, but you can't withdrawal your money.

1. Fix eToro Money Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart eToro Money: Restarting the app will resolve most errors.
2. Update the eToro Money App. Here is how:
   1. On Android goto PlayStore » Search for "eToro Money" » Open eToro Money » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eToro Money » click "UPDATE".
3. Clear eToro Money app cache: Clearing cached data will force your app to retrieve the latest data directly from eToro Money servers.
   1. On Android, goto Settings » Apps » Select "eToro Money" » click Storage » click "Clear Cache".
4. Check eToro Money app permissions. If any of these permissions required to use your device's features are disenabled, eToro Money might not work.
5. Uninstall and reinstall eToro Money. If nothing else has worked, completely uninstall eToro Money then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing eToro Money not working

2. Fix eToro Money Server issues & Internet Connection

1. Check network connection: An unstable Internet will make eToro Money be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to eToro Money not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, eToro Money may not be able to connect to the Internet when running in the background.