Published by Eddie Loeffen

Report an issue with Safe Links.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Safe Links?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eddie Loeffen to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Safe Links Customer Insights

1. Finally found an app that shows me where I will be taken without opening the link! I don't care it says no internet, I just need to see the complete link that's enough for me.

2. Many thanks 😊No link appeared on my phone for this app.

3. Had to go to app settings to find it.

4. the internet.

Steps to Troubleshoot & Fix Safe Links Issues

1. Fix Safe Links Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Safe Links: Restarting the app will resolve most errors.
  2. Update the Safe Links App. Here is how:
    1. On Android goto PlayStore » Search for "Safe Links" » Open Safe Links » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Safe Links » click "UPDATE".
  3. Clear Safe Links app cache: Clearing cached data will force your app to retrieve the latest data directly from Safe Links servers.
    1. On Android, goto Settings » Apps » Select "Safe Links" » click Storage » click "Clear Cache".
  4. Check Safe Links app permissions. If any of these permissions required to use your device's features are disenabled, Safe Links might not work.
  5. Uninstall and reinstall Safe Links. If nothing else has worked, completely uninstall Safe Links then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Safe Links not working


2. Fix Safe Links Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Safe Links be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Safe Links not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Safe Links may not be able to connect to the Internet when running in the background.

Reported Issues