Published by Extra Financial Inc on Sep 26, 2023

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Why should I report an Issue with Cheese: Credit Builder Account?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Extra Financial Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Cheese: Credit Builder Account

1. Whether you are planning to buy a car, a house, get credit repair, or just start building credit, Cheese is the best credit-building solution to help you reach your goals. - Each on-time payment is reported to all 3 credit bureaus and adds to your savings. - Get your paid-off principal back at the end of the loan term, minus the interest. - We will report your first payment history to all 3 credit bureaus (Experian, Equifax, TransUnion) the earliest to speed up your credit-building process as much as possible. - Total repayment amount: $500/$1000/$2000; term length: 12/24 months. - Pick a repayment plan that fits your needs, starting at $24/month. - No missed payments.

2. With a Cheese Credit Builder account, you can save & build credit at the same time.

3. The Cheese Credit Builder app welcomes everyone in need to build their credit.

4. Get a Cheese Credit Builder account to grow your credit easily and worry-free!

5. Stay on track with automatic payments and achieve positive credit reporting.

6. Build Credit while you are asleep! - No upfront deposit. No membership fees.

7. Credit score improvement is the start of achieving financial freedom.

8. Need to rebuild your credit score?

9. Have no credit history at all? No problem!

10. We only charge a fixed and low APR. - We know making payments isn’t always easy.

11. Cancel anytime without penalty.

Cheese Customer Insights

1. Buyer beware.On the website it says you don't need your social security number but you do, also my credit score got worse after being stable, money has also been disappearing from my account would not recommendEasy simple sighn up.

2. I have had issues with my account for months and all I have been able to do it sit around and wait for an email because they do not offer phone support.

3. It takes a few business days to deposit cash into cheese from my bank checking account.

4. I will be leaving CHEESE soon.Downloaded app, put in email address,told to verify email, when I hit verify a notice pops up "uninstalled" Tried three times same thing happened.

5. They send you a check through the mail, yet still ask for your bank info since they know you will assume you'll get a direct deposit of your loan payment and will also debit your loan payment.

6. I am able to FINALLY log into my account for maybe 2 seconds before it kicks me back out again.. I have the updated version of the app so there shouldn't be any issues with being able to log into my account.

7. So I have to wait several days to receive the check and then wait several more days for my bank to clear it.

8. I can't make as many purchases with it, but it's more convenient to use.Cheese has great potential but the customer service is extremely unprofessional.

9. I've had one cash back reward report with the wrong amount (this is a little alarming, because this process should be automated), and another award didn't post.

10. Good luck!Impossible to get my email verified and I tried 17 times but the app never continues, just sends another verification email.

11. Uninstall/reinstall does not fix.I can't even create an account with cheese.

Steps to Troubleshoot & Fix Cheese Issues

1. Fix Cheese Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cheese: Restarting the app will resolve most errors.
  2. Update the Cheese App. Here is how:
    1. On Android goto PlayStore » Search for "Cheese" » Open Cheese: Credit Builder Account » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cheese » click "UPDATE".
  3. Clear Cheese: Credit Builder Account app cache: Clearing cached data will force your app to retrieve the latest data directly from Cheese servers.
    1. On Android, goto Settings » Apps » Select "Cheese: Credit Builder Account" » click Storage » click "Clear Cache".
  4. Check Cheese app permissions. If any of these permissions required to use your device's features are disenabled, Cheese might not work.
  5. Uninstall and reinstall Cheese. If nothing else has worked, completely uninstall Cheese then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cheese not working


2. Fix Cheese Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cheese be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cheese not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cheese may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My account was suspended immediately after deposit and I'm bout to be kicked out. No email back or nothing unlock my acct so that I have access to my money now!!

    — by Carl Roberson jr 2 years ago

  • Cheese suspended my account and I just got my friends from a dispute put into my account and I can't get anyone to respond back to me to have my account unsuspended so I may access my funds and I'm going to be evicted cuz I need those funds to pay my weekly rent can somebody help me like in any way like I need my account unsuspended and I don't know what else to do nobody has gotten back to me and I've been trying over and over again thanks

    — by Jennifer Haley 2 years ago