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Why should I report an Issue with The Purina Pack?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of NESTLÉ to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
The Purina Pack Customer Insights
1. App won't even load anymore, tried everything.
Steps to Troubleshoot & Fix The Purina Pack Issues
1. Fix The Purina Pack Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart The Purina Pack: Restarting the app will resolve most errors.
Update the The Purina Pack App. Here is how:
On Android goto PlayStore » Search for "The Purina Pack" » Open The Purina Pack » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for The Purina Pack » click "UPDATE".
Clear The Purina Pack app cache: Clearing cached data will force your app to retrieve the latest data directly from The Purina Pack servers.
On Android, goto Settings » Apps » Select "The Purina Pack" » click Storage » click "Clear Cache".
Check The Purina Pack app permissions. If any of these permissions required to use your device's features are disenabled, The Purina Pack might not work.
Uninstall and reinstall The Purina Pack. If nothing else has worked, completely uninstall The Purina Pack then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing The Purina Pack not working
2. Fix The Purina Pack Server issues & Internet Connection
Check network connection: An unstable Internet will make The Purina Pack be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to The Purina Pack not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, The Purina Pack may not be able to connect to the Internet when running in the background.