Contact D-Link Smart CCTV Customer Service

Why should I report an Issue with D-Link Smart CCTV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of D-Link India Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. D-Link Smart CCTV App is a versatile video management software for the DVRs, NVR's, IP cameras.

2. It provides multiple functionalities, including real-time live view, video recording, playback, etc. , for the connected devices to meet the needs of monitoring task.

1. Its sad.Not working even in faster Internet connectivity, poor application.I'm using this app from 2 weeks & facing an issue like slow loading, connectivity problem.Please clear bugs in this app in future update.I am using this app since six months update has come to my one plus 8 mobile after updating in Full screen iam able to see half half screenIt does not connect.

2. I tried to open via mobile data it worked and when I tried to use it via WiFi it doesn't seem to work.Says "Connect fail" after i connected once .

3. It keeps on showing connecting and then we have to load this app multiple times to load the cameraThis app doesn't work when I switch from mobile data to WiFi all of a sudden.

4. If logged in the Unable to view the added devicesThis app doesn't load the camera on single go even after having proper internet connection with wifi.

5. Can't download the recording on my phone.Poor connectivity to the app, always app is shutting down and unable to login.

6. It says send failedRecorded video clips are not saved to phone , fix this problem please.

7. Second time i tried to connect its not able.

8. Fast forward doesn't work.

9. A company like D-Link not able to provide a good app .

10. I dnt get notifications for any motion in my phone.

11. I can't reposition the camera.

1. Fix D-Link Smart CCTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart D-Link Smart CCTV: Restarting the app will resolve most errors.
2. Update the D-Link Smart CCTV App. Here is how:
   1. On Android goto PlayStore » Search for "D-Link Smart CCTV" » Open D-Link Smart CCTV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for D-Link Smart CCTV » click "UPDATE".
3. Clear D-Link Smart CCTV app cache: Clearing cached data will force your app to retrieve the latest data directly from D-Link Smart CCTV servers.
   1. On Android, goto Settings » Apps » Select "D-Link Smart CCTV" » click Storage » click "Clear Cache".
4. Check D-Link Smart CCTV app permissions. If any of these permissions required to use your device's features are disenabled, D-Link Smart CCTV might not work.
5. Uninstall and reinstall D-Link Smart CCTV. If nothing else has worked, completely uninstall D-Link Smart CCTV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing D-Link Smart CCTV not working

2. Fix D-Link Smart CCTV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make D-Link Smart CCTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to D-Link Smart CCTV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, D-Link Smart CCTV may not be able to connect to the Internet when running in the background.