Published by KARELab on Jul 9, 2024

Report an issue with CCTV Password Tools.
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Why should I report an Issue with CCTV Password Tools?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KARELab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CCTV Password Tools image 1 contact CCTV Password Tools image 2

About CCTV Password Tools

1. CCTV Password Tools is to reset DVR password which you don't remember and also including default passwords of CCTV devices.

CCTV Password Tools Customer Insights

1. Not an advertising platform.Great and very easy to use, makes life so much easier.its' local app ,its not working hikvision dvrVery much thanks this app It's working very amazing Excellent workIt was useful to unlock DVR Epcom passwordWe need no ads version.

2. It MIGHT work for older firmware versions.Great app Been using this on ANNKE and Sansco CCTV.

3. Didnt work for Hikvision using more recent firmware.

4. I just tried this on a brand new Hikvision DVR that I just finished configuring for a customer to see if this app would work and it didnt.

5. Password provided worked great on both system Thank youAt last an app that does what it says it does.

Steps to Troubleshoot & Fix CCTV Password Tools Issues

1. Fix CCTV Password Tools Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CCTV Password Tools: Restarting the app will resolve most errors.
  2. Update the CCTV Password Tools App. Here is how:
    1. On Android goto PlayStore » Search for "CCTV Password Tools" » Open CCTV Password Tools » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CCTV Password Tools » click "UPDATE".
  3. Clear CCTV Password Tools app cache: Clearing cached data will force your app to retrieve the latest data directly from CCTV Password Tools servers.
    1. On Android, goto Settings » Apps » Select "CCTV Password Tools" » click Storage » click "Clear Cache".
  4. Check CCTV Password Tools app permissions. If any of these permissions required to use your device's features are disenabled, CCTV Password Tools might not work.
  5. Uninstall and reinstall CCTV Password Tools. If nothing else has worked, completely uninstall CCTV Password Tools then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CCTV Password Tools not working


2. Fix CCTV Password Tools Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CCTV Password Tools be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CCTV Password Tools not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CCTV Password Tools may not be able to connect to the Internet when running in the background.

Reported Issues

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