Contact Dropbox Sign Customer Service

Why should I report an Issue with Dropbox Sign: eSign PDF & docs?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dropbox, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've tried signing up with Hello SIGN and both bring me back to the same page causing me to sign in repeatedly and then asking for app permissions repeatedly.

2. So it seems Dropbox decided to buy Hellosign and charge exorbitant pricing (PER USER).

3. So there I was thinking that my Dropbox subscription will grant me access to this service.

4. Uninstalling right now!I was excited to use this app, but it keeps asking me to link with my Dropbox account.

5. So it's no small thing for me to figure out how to import and merge files, and then put in fields for someone to sign + add the date.

6. I think I'm going to cancel my Dropbox subscription and find something else.

7. I've tried signing out of my Dropbox and signing in.

8. And when I give the app permission it just cycles back to the same page repeatedly asking for permission.

9. I got an error message that said it didn't send it.

10. I need to pay separately for every service "a la carte".

11. With current technology there has got to be better and more affordable solutions.

1. Fix Dropbox Sign Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dropbox Sign: Restarting the app will resolve most errors.
2. Update the Dropbox Sign App. Here is how:
   1. On Android goto PlayStore » Search for "Dropbox Sign" » Open Dropbox Sign: eSign PDF & docs » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dropbox Sign » click "UPDATE".
3. Clear Dropbox Sign: eSign PDF & docs app cache: Clearing cached data will force your app to retrieve the latest data directly from Dropbox Sign servers.
   1. On Android, goto Settings » Apps » Select "Dropbox Sign: eSign PDF & docs" » click Storage » click "Clear Cache".
4. Check Dropbox Sign app permissions. If any of these permissions required to use your device's features are disenabled, Dropbox Sign might not work.
5. Uninstall and reinstall Dropbox Sign. If nothing else has worked, completely uninstall Dropbox Sign then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dropbox Sign not working

2. Fix Dropbox Sign Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dropbox Sign be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dropbox Sign not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dropbox Sign may not be able to connect to the Internet when running in the background.