Published by TimeTools on Jun 27, 2024

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Why should I report an Issue with Simple Text - w Dropbox sync?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TimeTools to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Simple Text - w Dropbox sync image 1 contact Simple Text - w Dropbox sync image 2

Simple Text Customer Insights

1. I like it, it may get 5 stars if it is reliable.The design is quite outdated, but no other app has these 3 things: lets you organize notes by folder, allows you to edit all them offline, and synchronizes all files and folders to Dropbox when online.I tried 20+, but this is my fave.

2. There doesn't seem to be any way to change these things in the settings.This is the first app I've found that allows cross-platform synchronization to basic notes WITH offline access, and WITHOUT the use of an additional cloud service beyond Dropbox.

3. One minor deficiency: it does not support entering horizontal tab characters.Thank you for this great little app! Adds good looking text editing to Dropbox.

4. This is hands-down the best choice if you're looking for a simple, reliable text editor and without a bunch of clutter from code editing features.

5. Solves a problem created by the absence of a desktop app for Dropbox Paper.Works well but voice-to-text is not always reliable.

6. Sometimes stops while dictating for no reason, doesn't insert new line or new paragraph, makes it hard to space out notes.An overall solid, useful app.

7. I set a desktop shortcut to the Dropbox folder used by the app and can FINALLY can see the same content in both my Windows 10 PC and two Android devices.

8. original was on 10-8-2020 Text editor with Dropbox sync.

9. I researched many apps to find a good app with backup to dropbox.

10. It might be because of my ADHD or other neurodivergent traits, but those things are so distracting to me that I lose my thoughts and I just end up not using the app.

11. Have bought the license.I love this! I use it to edit my to-do list, shopping list, and reading list on the go.

Steps to Troubleshoot & Fix Simple Text Issues

1. Fix Simple Text Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Simple Text: Restarting the app will resolve most errors.
  2. Update the Simple Text App. Here is how:
    1. On Android goto PlayStore » Search for "Simple Text" » Open Simple Text - w Dropbox sync » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Simple Text » click "UPDATE".
  3. Clear Simple Text - w Dropbox sync app cache: Clearing cached data will force your app to retrieve the latest data directly from Simple Text servers.
    1. On Android, goto Settings » Apps » Select "Simple Text - w Dropbox sync" » click Storage » click "Clear Cache".
  4. Check Simple Text app permissions. If any of these permissions required to use your device's features are disenabled, Simple Text might not work.
  5. Uninstall and reinstall Simple Text. If nothing else has worked, completely uninstall Simple Text then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Simple Text not working


2. Fix Simple Text Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Simple Text be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Simple Text not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Simple Text may not be able to connect to the Internet when running in the background.

Reported Issues

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