Contact Dropbox Paper Customer Service

Why should I report an Issue with Dropbox Paper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dropbox, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Dropbox Paper is a collaborative workspace that helps teams create and share early ideas.

2. Create new docs or edit existing ones, and share them with your team right from the app, so you can capture inspiration wherever you are.

3. Post and reply to comments, so you can keep projects moving forward even if you’re not at your desk.

4. See everything that’s incoming from your team—like comments, shares, and @mentions—so you can catch up while on the go. No internet connection?

5. You can work with everything from video and images, to code and sound—all in a single place.

6. And it comes free with Dropbox.

7. You can still access, edit, and comment on your starred and recent docs—or create new docs—while offline, to keep the ideas flowing.

1. I like the app for its accessibility but am thinking of switching due to all the glitches I regularly encounter (sometimes on desktop as well).If you're working on small documents or just need to jot down some notes, Dropbox Paper works fine.

2. You can't force to show the Folders only (both on mobile and laptop) so you have a whole list of created documents at start, which does not work for me… and it requires more clicks, just to access the file I need… when you open the app many times a day, that becomes really annoying.

3. I migrated my notes from Evernote after experiencing problems with it and Paper has been brilliant for a long time but the past month I can't open or create new docs, I get the error 'failed to load'.

4. 2/24/23: now when open a document to edit, a pop-up to verify cookie settings keep popping up and have to either accept or decline.

5. Needs a good improvement… too basic.Update: it's been over a month since I rated this and reported the problem to Dropbox but still no resolution.

6. I was using EverNote, although EN is robust, it's too expensive since we already pay for DropBox.Disappointing. I like to use the app on my laptop but it is very limited when used from your phone.

7. On my laptop it works fine.Severe performance and battery drain issues once a document gets bigger.

8. I can create and sync notes, lists and files between my smart devices and my desktop seamlessly.

9. You can't take selected documents offline and commenting works only if don't press the edit button, which is a bit illogical.

10. I can only read my notes through a web browser on my phone (not edit or create).

11. Frequent freezes, lag, and crashes disallow users from doing anything of substance with Dropbox Paper.

1. Fix Dropbox Paper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dropbox Paper: Restarting the app will resolve most errors.
2. Update the Dropbox Paper App. Here is how:
   1. On Android goto PlayStore » Search for "Dropbox Paper" » Open Dropbox Paper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dropbox Paper » click "UPDATE".
3. Clear Dropbox Paper app cache: Clearing cached data will force your app to retrieve the latest data directly from Dropbox Paper servers.
   1. On Android, goto Settings » Apps » Select "Dropbox Paper" » click Storage » click "Clear Cache".
4. Check Dropbox Paper app permissions. If any of these permissions required to use your device's features are disenabled, Dropbox Paper might not work.
5. Uninstall and reinstall Dropbox Paper. If nothing else has worked, completely uninstall Dropbox Paper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dropbox Paper not working

2. Fix Dropbox Paper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dropbox Paper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dropbox Paper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dropbox Paper may not be able to connect to the Internet when running in the background.