Contact iWFCam Customer Service

Why should I report an Issue with iWFCam?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Xin.Zhang to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. iWFCam allows users to configure a camera to connect to the Internet, view live video remotely, and capture photos and videos, making it easy for users to monitor their own homes.

1. This is so, so frustrating because they did work well, and now they are useless.Very slow doesn't connect and when your away from the camera it doesn't work app is really outdated it's like it was designed in the stone age will definitely be sending my camera back.This app keeps closing.

2. It will not let me try some of the features that come with the camera.Keeps trying to connect then you see 2 secs of video then trys to connect again needs an update to fix the bugsIt takes good video and still pics.

3. When it does connect the night vision blows unless the camera is a foot away from what you want to view.

4. After troubleshooting with Amazon and reinstalling the app, camera won't even turn on anymore, we never touched it, just worked with the app.

5. Camera reboots itself and refreshes settings such as blinking led on and night vision on.

6. On the ocassion when it does work, it only stays live for seconds before buffering and completely losing connection.

7. However, since the app updated and the firmware on my cameras was updated, live streaming is almost impossible and the cameras are pretty much useless at this point.

8. The app is buggy and the camera just says request service most of the time.

9. It needs to be an alarm, which is what was advertised.Camera stopped working after barely 2 months.

10. Amazon referred to vendor for warranty.The app and devices worked quite well until the latest update (5/15/23).

11. App is a waste of time and camera is a waste of money.

1. Fix iWFCam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iWFCam: Restarting the app will resolve most errors.
2. Update the iWFCam App. Here is how:
   1. On Android goto PlayStore » Search for "iWFCam" » Open iWFCam » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iWFCam » click "UPDATE".
3. Clear iWFCam app cache: Clearing cached data will force your app to retrieve the latest data directly from iWFCam servers.
   1. On Android, goto Settings » Apps » Select "iWFCam" » click Storage » click "Clear Cache".
4. Check iWFCam app permissions. If any of these permissions required to use your device's features are disenabled, iWFCam might not work.
5. Uninstall and reinstall iWFCam. If nothing else has worked, completely uninstall iWFCam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iWFCam not working

2. Fix iWFCam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iWFCam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iWFCam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iWFCam may not be able to connect to the Internet when running in the background.