Published by Xin.Zhang on Aug 27, 2024

contact iWFCam Chat with our AI-based iWFCam Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with iWFCam?



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Why chat with our AI iWFCam Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. This is so, so frustrating because they did work well, and now they are useless.Very slow doesn't connect and when your away from the camera it doesn't work app is really outdated it's like it was designed in the stone age will definitely be sending my camera back.This app keeps closing.

2. It will not let me try some of the features that come with the camera.Keeps trying to connect then you see 2 secs of video then trys to connect again needs an update to fix the bugsIt takes good video and still pics.

3. When it does connect the night vision blows unless the camera is a foot away from what you want to view.

4. After troubleshooting with Amazon and reinstalling the app, camera won't even turn on anymore, we never touched it, just worked with the app.

5. Camera reboots itself and refreshes settings such as blinking led on and night vision on.

6. On the ocassion when it does work, it only stays live for seconds before buffering and completely losing connection.

7. However, since the app updated and the firmware on my cameras was updated, live streaming is almost impossible and the cameras are pretty much useless at this point.

8. The app is buggy and the camera just says request service most of the time.

9. It needs to be an alarm, which is what was advertised.Camera stopped working after barely 2 months.

10. Amazon referred to vendor for warranty.The app and devices worked quite well until the latest update (5/15/23).

11. App is a waste of time and camera is a waste of money.

Steps to Troubleshoot & Fix iWFCam Issues

1. Fix iWFCam Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iWFCam: Restarting the app will resolve most errors.
  2. Update the iWFCam App. Here is how:
    1. On Android goto PlayStore » Search for "iWFCam" » Open iWFCam » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iWFCam » click "UPDATE".
  3. Clear iWFCam app cache: Clearing cached data will force your app to retrieve the latest data directly from iWFCam servers.
    1. On Android, goto Settings » Apps » Select "iWFCam" » click Storage » click "Clear Cache".
  4. Check iWFCam app permissions. If any of these permissions required to use your device's features are disenabled, iWFCam might not work.
  5. Uninstall and reinstall iWFCam. If nothing else has worked, completely uninstall iWFCam then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iWFCam not working


2. Fix iWFCam Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iWFCam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iWFCam not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iWFCam may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 month ago by Hunzibubu

I installed the iwfcam. Outsife of my WLAN i bekamen the information ask Service. What that means. Could i control my camera from lte 4g from everywhere ?