Contact Brother DesignNCut Manager Customer Service

Why should I report an Issue with Brother DesignNCut Manager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Brother Industries, Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. two hours of frustrating effort!I've been trying to connect my phone to it and also use it on my Samsung tab s4 and it keeps saying error I guess in order to use it probably you would have to need a mac or window computer at the moment my windows laptop is not working.love the machine, hate the app.

2. takes me hours to create a project because the app doesn't connect to the machineAfter trying every way listed and searching more my app still will not connect to my scan and cutDoesn't work from my phone.

3. I guess you get what you pay for.app works great when it comes to connecting my android to machine.

4. After checking, there's nothing waiting to be installed on my Android phone, which I use to send data to my DC200.

5. I love that if I want to build a design myself I can use the cloud based companion Canvas Workspace.

6. what i hate about it is its capturemat function! ive captured the mat for hundreds of times but it still wont capture it!terrible app, hard to use.

7. The photo capture feature with the app works with no issues.

8. *Updated* May 2020 both my machine and app continue to work perfectly.

9. I have zero complaints.Today the CanvasWorkspace on my Microsoft PC installed an update.

10. I have cut glitter, craft, permanent, and heat transfer vinyl without ever losing my connection.

11. I was able to cut once and then this stupid error message pops up.

1. Fix Brother DesignNCut Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Brother DesignNCut Manager: Restarting the app will resolve most errors.
2. Update the Brother DesignNCut Manager App. Here is how:
   1. On Android goto PlayStore » Search for "Brother DesignNCut Manager" » Open Brother DesignNCut Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brother DesignNCut Manager » click "UPDATE".
3. Clear Brother DesignNCut Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Brother DesignNCut Manager servers.
   1. On Android, goto Settings » Apps » Select "Brother DesignNCut Manager" » click Storage » click "Clear Cache".
4. Check Brother DesignNCut Manager app permissions. If any of these permissions required to use your device's features are disenabled, Brother DesignNCut Manager might not work.
5. Uninstall and reinstall Brother DesignNCut Manager. If nothing else has worked, completely uninstall Brother DesignNCut Manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Brother DesignNCut Manager not working

2. Fix Brother DesignNCut Manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Brother DesignNCut Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Brother DesignNCut Manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Brother DesignNCut Manager may not be able to connect to the Internet when running in the background.