Contact DocStorer Customer Service

Why should I report an Issue with DocStorer: Photo Notes & Docs?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Evgenii Lapshin to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. DocStorer is a photo keeping app that creates a protected digital archive of your personal files, including documents, notes, cards, and receipts.

2. No more worrying about losing or exposing your personal information – lock photos with a password and have a secure document storage at hand.

3. DocStorer files are PIN-code protected and hidden from your phone’s photo gallery.

4. Want to store files securely? – Simply lock your photos with a password.

5. Protect files like your passport, contracts, agreements, certificates, and other documents with DocStorer’s PIN security, and ensure you have a digital copy on hand in a pinch.

6. Take a photo of paper files or upload digital files, and sort in file folders for maximum convenience.

7. Now, you can store files from copies of your passport to credit card data on your phone, so you have them when you need them most.

8. Download DocStorer today and use our powerful app for secure document storage and photo protection.

9. Here is the solution to your document storage problems: DocStorer will become your best photo organizer ever.

10. DocStorer takes care of your most personal stuff to let you lock photos at the touch of a button.

11. But, just in case, DocStorer helps you to keep receipts organized and preserved, so you can find exactly what you’re looking for when you need it.

1. Hope the app can start off with all folder view rather then all the recent files.I think one thing that I'd like to suggest would prolly be the option to save backup without storing it in Google Drive or Onedrive just maybe get the option to create an account which will store your stuff and when you use a different device, you login to that account and you recover everything else.

2. and if moronic character limits didn't exist, I'd explain.Never actually opened the app after installing it, just wanted to remind people that nothing in life is free, so if this app sounds to good to be free, then you know their absolutely getting something from you in return and most likely you will have no idea what that is, but an educated guess would be that their downloading every piece of personal data, including your files, passwords, pictures, etc.. It's extremely easy for them to take anything after you installed this app an gave permissions.Wonderful App.

3. Thank you!Good feature is that u can put folders inside folders but it doesn't sort automatically and I would have to sort the files my self and it makes a duplicate of what already exists and not transferring it, luckily it did that tho or I would have deleted the pics by mistake cause I saved a file twice and when deleting it both got deleted together.

4. Warning: If u wanna delete u have to enter the file and it will delete the entire file .I like it since I started using it, is it possible to add multiple selections movements, and show the main folders menu at the top to avoid lots if back pressing in such folders? Update : After updated, I can't edit the photo path, I am logged out when I tried to.

5. Especially after backing out of a folder, it goes back to Files.This is the one and only app i can find in playstore, i have tried so many app, but this is what i wanted, all my documents, photos, cards, documents photos in one place, with individual folder name, thanks for adding print option.

6. The App can let you create your own folders, store folders and files of your choice.

7. I wish I could set the default tab to be Folders instead of Files.

8. Hope user able to clear all Recent files.

9. Hope can have more selection of colors for the folders.

10. Folders all go back to Recent once you lock out and lock in again.

11. This one has great organizational options and folder types, though not much to change with appearance.

1. Fix DocStorer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DocStorer: Restarting the app will resolve most errors.
2. Update the DocStorer App. Here is how:
   1. On Android goto PlayStore » Search for "DocStorer" » Open DocStorer: Photo Notes & Docs » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DocStorer » click "UPDATE".
3. Clear DocStorer: Photo Notes & Docs app cache: Clearing cached data will force your app to retrieve the latest data directly from DocStorer servers.
   1. On Android, goto Settings » Apps » Select "DocStorer: Photo Notes & Docs" » click Storage » click "Clear Cache".
4. Check DocStorer app permissions. If any of these permissions required to use your device's features are disenabled, DocStorer might not work.
5. Uninstall and reinstall DocStorer. If nothing else has worked, completely uninstall DocStorer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DocStorer not working

2. Fix DocStorer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DocStorer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DocStorer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DocStorer may not be able to connect to the Internet when running in the background.