Contact Dai-ichi Connect Customer Service

Why should I report an Issue with Dai-ichi Connect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dai-ichi Life Vietnam to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Always crash when you check your contract, especially search for bills or invoice immediately crash, it seem like SCAM.Cannot run it after updatingApp crashed when logging inApp crashed at all time...After update, it stop work.Keep stopping when log inWhat a stupid,slow, bad expirenct appCannot connect DLVN after type username and password.

2. Why dont you recheck your app before launching?????app lag, load thông tin rất lâuUseless app, slow run, not much info can check from this app.

3. What a stupid app...i need to change my password and I do it too many many many times but it's not working.

4. Show me "how is the strong password" plzzzzzzz.

5. When I set up a new password, the app always says " your password is not enough strong".

6. Meanwhile, I try put number, letter on the new password, but the new one still do not be accepted.

1. Fix Dai-ichi Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dai-ichi Connect: Restarting the app will resolve most errors.
2. Update the Dai-ichi Connect App. Here is how:
   1. On Android goto PlayStore » Search for "Dai-ichi Connect" » Open Dai-ichi Connect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dai-ichi Connect » click "UPDATE".
3. Clear Dai-ichi Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from Dai-ichi Connect servers.
   1. On Android, goto Settings » Apps » Select "Dai-ichi Connect" » click Storage » click "Clear Cache".
4. Check Dai-ichi Connect app permissions. If any of these permissions required to use your device's features are disenabled, Dai-ichi Connect might not work.
5. Uninstall and reinstall Dai-ichi Connect. If nothing else has worked, completely uninstall Dai-ichi Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dai-ichi Connect not working

2. Fix Dai-ichi Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dai-ichi Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dai-ichi Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dai-ichi Connect may not be able to connect to the Internet when running in the background.