Published by Michigan First Credit Union on Oct 7, 2024

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Why chat with our AI Michigan First App Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It's basically matching the information you would receive at the credit union ATM.It was working fine but the last few times I've logged in the fingerprint login has not been working.

2. Then, I notice that my 'quick balance' symbol is also missing, even though I've gone into my settings at least 45 times in the last 3 weeks, to turn on my quick balance settings for both my savings and checking accounts.

3. I have not updated yet so I'm hoping when I do all the functions will still work properly.Every single time I open the app, I have to completely reenter my full login info, even though I've toggled over the 'remember me' button, which is supposed to keep my username logged on.

4. Can easily transfer money between accounts as needed, and do mostly all my banking at home, whether it's depositing checks, sending money to other members or through zelle.

5. Usually very dependable.App is ok Credit Union Sucks, they say you are fraud protected on purchases but then deny the claim when it was clear fraud right down to fake receipts and tracking numbers.

6. You can easily & quickly stay on top of when money is being added into your account immediately or when money has been deducted immediately by setting up in-app alerts.

7. Update - I tried again after receiving an email from the developer - same problem.You can turn online transactions on and off and you can create a spending limit.

8. I called the Credit Union, they didn't know anything! I uninstalled and reinstalled the app (latest version) - same problem.

9. You can also easily complete transactions of switching your money between accounts when needed.

10. (The number in these comments is the main Credit Union number btw, they don't know anything about the app).

11. It is a small inconvenience, but inconvenient at times nonetheless.I have been using this app over 10+ months & it is super convenient.

Steps to Troubleshoot & Fix Michigan First App Issues

1. Fix Michigan First App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Michigan First App: Restarting the app will resolve most errors.
  2. Update the Michigan First App App. Here is how:
    1. On Android goto PlayStore » Search for "Michigan First App" » Open Michigan First App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Michigan First App » click "UPDATE".
  3. Clear Michigan First App app cache: Clearing cached data will force your app to retrieve the latest data directly from Michigan First App servers.
    1. On Android, goto Settings » Apps » Select "Michigan First App" » click Storage » click "Clear Cache".
  4. Check Michigan First App app permissions. If any of these permissions required to use your device's features are disenabled, Michigan First App might not work.
  5. Uninstall and reinstall Michigan First App. If nothing else has worked, completely uninstall Michigan First App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Michigan First App not working


2. Fix Michigan First App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Michigan First App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Michigan First App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Michigan First App may not be able to connect to the Internet when running in the background.

Reported Issues

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