Published by Markus Hintersteiner on Dec 6, 2024

contact Expense Manager Chat with our AI-based Expense Manager Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Expense Manager?



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Why chat with our AI Expense Manager Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Expense Manager.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I wish to start an account in the middle of a month but I can't because the account would bleed into the next month.Love it! I'm using it for my business to keep track of cost of goods & inventory.

2. i.e. each month can have a different budget value.Most of the options are good BUT I wish there was an option to group custom duration (from certain date to a particular date) alongside weekly, monthly and yearly.

3. Statistics graphs are a bit misleading.. Edit: After 4 years of using this app I decided to stop because I wasn't able to migrate my data to the new smartphone.

4. Using circular sectors to show data is one of the "no go" graphs in the data visualisation literature.Easy and Simple to use.

5. I have tried many other expense managers, and the ease of use makes this so much quicker to record expenses immediately, and that makes it more effective than other apps.

6. I like that it doesn't have account balances, as I only track certain types of expenses and therefore my bank account balances would never match.

7. I needed a low cost app just to tally & track COG This perfect! TYSimplicity and effectiveness is what makes this app great.

8. You have categories, can set budget on them and track income and expenses.

9. (I paid for income management, but the price was surely worth it).I've been using this app for the past 3 years.

10. The new data visualization layout does not show the distribution in a clean statistical way.

11. In the Statistics, there should be an option to have the average expense for a specific number of days rather than the whole history.

Steps to Troubleshoot & Fix Expense Manager Issues

1. Fix Expense Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Expense Manager: Restarting the app will resolve most errors.
  2. Update the Expense Manager App. Here is how:
    1. On Android goto PlayStore » Search for "Expense Manager" » Open Expense Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Expense Manager » click "UPDATE".
  3. Clear Expense Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Expense Manager servers.
    1. On Android, goto Settings » Apps » Select "Expense Manager" » click Storage » click "Clear Cache".
  4. Check Expense Manager app permissions. If any of these permissions required to use your device's features are disenabled, Expense Manager might not work.
  5. Uninstall and reinstall Expense Manager. If nothing else has worked, completely uninstall Expense Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Expense Manager not working


2. Fix Expense Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Expense Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Expense Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Expense Manager may not be able to connect to the Internet when running in the background.

Reported Issues

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