Published by Cymaxtec team on May 23, 2024

Report an issue with eCatalog Manager.
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Why should I report an Issue with eCatalog Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cymaxtec team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About eCatalog Manager

1. It’s your one-stop free catalog maker, digital menu builder & order management solution in one! ✓ CATALOG / MENU CREATOR Easy to use menu designer & catalog creator app to make a digital menu / catalog from which guests / customers can see your offerings in an attractive, modern and innovative way. ✓ ORDERING SYSTEM An app from where your customers can place orders themselves while browsing the digital catalog, they also are able to follow up the statuses of their orders. ✓ ORDER MANAGER This app also is a versatile and powerful tool for managing the orders generated by customers or staff of your business from different devices configured with different roles. ✓ Digital catalog: to show the offer of your business to customers. ✓ Digital catalog interactive: to show the offer of your business to customers and allow themselves to generate orders. ✓ Terminal for presale: can be used to generate and manage orders from devices configured with Administrator or Superuser role (creation of orders, modification of statuses, printing, etc. ).

2. If you are the owner / manager of a shop, restaurant, cafe, bar or other kind of business that offers a menu / catalog of product or services to their customers, eCatalog Manager is perfect for you!

3. The ultimate digital catalog maker, digital menu creator & order management tool!

4. In turn, thanks to that it can operate off-line, can be used to take orders in areas without Internet coverage.

5. The versatility of this solution makes it suitable for use in shops, hotels, restaurants, bars and other types of businesses.

6. Make your business sophisticated while becoming more organized!

eCatalog Manager Customer Insights

1. Only allowed to share "app" not my catalog.very good app,i like this app, e catalog manager is very useful app and easy to use this app.truly a waste of data and time cant register.eCatalog is a useful app.

2. thanks to devs!itsy very nice application, simple, easy to use, and very useful application.

3. useful, simple, attractive and easy to use.

4. Great customer service.Will be better rating when I figure out how to go live with it.

5. waste of timebad apps, lack of feature.

6. thanksdoesnt work because of some error while registration.

7. not worth itSeems great so far.

8. Thanks for your help.

9. ideal for restaurants.

10. versatil for any store.

11. liked this app so much.

Steps to Troubleshoot & Fix eCatalog Manager Issues

1. Fix eCatalog Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart eCatalog Manager: Restarting the app will resolve most errors.
  2. Update the eCatalog Manager App. Here is how:
    1. On Android goto PlayStore » Search for "eCatalog Manager" » Open eCatalog Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eCatalog Manager » click "UPDATE".
  3. Clear eCatalog Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from eCatalog Manager servers.
    1. On Android, goto Settings » Apps » Select "eCatalog Manager" » click Storage » click "Clear Cache".
  4. Check eCatalog Manager app permissions. If any of these permissions required to use your device's features are disenabled, eCatalog Manager might not work.
  5. Uninstall and reinstall eCatalog Manager. If nothing else has worked, completely uninstall eCatalog Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing eCatalog Manager not working


2. Fix eCatalog Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make eCatalog Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to eCatalog Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, eCatalog Manager may not be able to connect to the Internet when running in the background.

Reported Issues