Published by Corel on Oct 9, 2024

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Why should I report an Issue with MindManager Go?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Corel to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MindManager Go

1. See map details with crystal clarity, focus on important information with ease thanks to powerful filtering and search capabilities, and send images and text notes to your MindManager desktop with the NEW MindManager Snap capture tool.

2. MindManager Go is part of the MindManager suite of products, which simplify the way individuals and teams manage information, by turning scattered ideas and data into dynamic digital visualizations that are easy to build, evolve and share.

3. Supports classic and recent MindManager features including task information, properties, formulas, SmartRules, objects, flowcharts and more.

4. MindManager Go lets you view and navigate your MindManager files on your mobile device.

5. Every day, millions of people across thousands of global organizations use MindManager to more effectively think, plan, communicate, collaborate and get things done.

MindManager Go Customer Insights

1. I use my maps for personal, when I'm away from the desktop at the office, I'm still learning and want to expand my mapping! Needs to be sortedDoesn't allow me to open a .mmap from Dropbox for Android (likely because they didn't register that file extension for those kind of Android intents on purpose so that you have to link your Dropbox to the app; which is non-sense).

2. What was the point to make an app for it? Btw, the snap function can never replace the edit.I do not undetstand your strategy on mobile, guys: you used to have in 2015 a free mobile app for CREATING mind maps.

3. Note the desktop product if very good but if someone did it as well i would switch just because of the company direction away from a desire to look after their customers.Useless, I want to access files stored locally, but I can't do itIt could be really good but it needs some support.

4. My employer uses Dropbox Business and when I try to link it to this app it fails to pass the SSO (I guess for obvious reasons: they don't want a third party app having access to a company's Dropbox account).

5. Less hassles than this way plus annotations are available too.Not really helpful app, I have a licensed version on my pc, but when traveling would like to edit or create new maps on my tablet.

6. However, such a waste!Not useful without the edit function! Actually viewing maps on any device was already available when maps exported to html.

7. Why not simply allow the .mmap extension to be launched?Maybe some people are using MindManager Snap and I'm unaware of but other than that I couldn't find the premise of this application.

8. Starting to look for another vendor.I was looking to transfer the project mapping features to mobile for actionable time-management execution.

9. I'm just started to open maps directly from the OneDrive folder.

10. Especially when it comes to open your stored maps.

11. Else to say that it would be better to add outliner mod.For a true mind map, the map needs to be able to grow as the mind does.

Steps to Troubleshoot & Fix MindManager Go Issues

1. Fix MindManager Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MindManager Go: Restarting the app will resolve most errors.
  2. Update the MindManager Go App. Here is how:
    1. On Android goto PlayStore » Search for "MindManager Go" » Open MindManager Go » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MindManager Go » click "UPDATE".
  3. Clear MindManager Go app cache: Clearing cached data will force your app to retrieve the latest data directly from MindManager Go servers.
    1. On Android, goto Settings » Apps » Select "MindManager Go" » click Storage » click "Clear Cache".
  4. Check MindManager Go app permissions. If any of these permissions required to use your device's features are disenabled, MindManager Go might not work.
  5. Uninstall and reinstall MindManager Go. If nothing else has worked, completely uninstall MindManager Go then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MindManager Go not working


2. Fix MindManager Go Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MindManager Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MindManager Go not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MindManager Go may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I dont want to continue any subscription of mindmanager.

    — by Nisa Nur Azizah 2 years ago

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