Published by Corel on Oct 9, 2024

contact MindManager Go Chat with our AI-based MindManager Go Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with MindManager Go?



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Why chat with our AI MindManager Go Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of MindManager Go.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I use my maps for personal, when I'm away from the desktop at the office, I'm still learning and want to expand my mapping! Needs to be sortedDoesn't allow me to open a .mmap from Dropbox for Android (likely because they didn't register that file extension for those kind of Android intents on purpose so that you have to link your Dropbox to the app; which is non-sense).

2. What was the point to make an app for it? Btw, the snap function can never replace the edit.I do not undetstand your strategy on mobile, guys: you used to have in 2015 a free mobile app for CREATING mind maps.

3. Note the desktop product if very good but if someone did it as well i would switch just because of the company direction away from a desire to look after their customers.Useless, I want to access files stored locally, but I can't do itIt could be really good but it needs some support.

4. My employer uses Dropbox Business and when I try to link it to this app it fails to pass the SSO (I guess for obvious reasons: they don't want a third party app having access to a company's Dropbox account).

5. Less hassles than this way plus annotations are available too.Not really helpful app, I have a licensed version on my pc, but when traveling would like to edit or create new maps on my tablet.

6. However, such a waste!Not useful without the edit function! Actually viewing maps on any device was already available when maps exported to html.

7. Why not simply allow the .mmap extension to be launched?Maybe some people are using MindManager Snap and I'm unaware of but other than that I couldn't find the premise of this application.

8. Starting to look for another vendor.I was looking to transfer the project mapping features to mobile for actionable time-management execution.

9. I'm just started to open maps directly from the OneDrive folder.

10. Especially when it comes to open your stored maps.

11. Else to say that it would be better to add outliner mod.For a true mind map, the map needs to be able to grow as the mind does.

Steps to Troubleshoot & Fix MindManager Go Issues

1. Fix MindManager Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MindManager Go: Restarting the app will resolve most errors.
  2. Update the MindManager Go App. Here is how:
    1. On Android goto PlayStore » Search for "MindManager Go" » Open MindManager Go » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MindManager Go » click "UPDATE".
  3. Clear MindManager Go app cache: Clearing cached data will force your app to retrieve the latest data directly from MindManager Go servers.
    1. On Android, goto Settings » Apps » Select "MindManager Go" » click Storage » click "Clear Cache".
  4. Check MindManager Go app permissions. If any of these permissions required to use your device's features are disenabled, MindManager Go might not work.
  5. Uninstall and reinstall MindManager Go. If nothing else has worked, completely uninstall MindManager Go then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MindManager Go not working


2. Fix MindManager Go Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MindManager Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MindManager Go not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MindManager Go may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Nisa Nur Azizah

I dont want to continue any subscription of mindmanager.

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