Published by CircleBack, Inc.

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Why should I report an Issue with CircleBack - Contact Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CircleBack, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CircleBack - Contact Manager

1. This implies that any network updates, like the updated Google contacts, sync with the CircleBack address book app to keep you notified of the changes and allows you to update information on your phone.

2. Address Book Sync: CircleBack’s sync feature is designed to apply any of the changes made within CircleBack directly to the contacts on your phone, wherever they are found.

3. A business address book manager app, a duplicate merging app, a contacts update app-- all combined in one-- CircleBack is one of the most effective sales productivity apps available today.

4. In addition, the local address book contact updates are also reflected in CircleBack’s unified address book and vice versa for the common contacts.

5. Contact Backup: Before syncing your address book, CircleBack ensures the safety of all your precious contacts by offering a contact backup.

6. It's easy to connect multiple networks (Office 365, Outlook. com, Hotmail, MSN, Facebook, Twitter, etc. ) into a unified address book so that all of your contacts are complete, and in one place.

7. CircleBack is the only contact management app that keeps your address book up-to-date and duplicate free through its proprietary SIQ and contact deduplication features.

8. Contact Management App: Packed with everything you need to stay organized while building and maintaining productive professional relationships, this is one of the best address book managers.

9. Connect your Outlook, Exchange, Gmail, Google Apps, and the entire Microsoft Account Suite (Office 365, Outlook. com, Hotmail, MSN, etc. ) accounts, and the app will automatically create contacts from email signatures buried in your inbox.

10. Smart Merge: CircleBack’s contact deduplication feature will remove and merge duplicate contacts for you so you never call the wrong "Bob" or "Billy" again!

11. The address book app lets you organize your contacts on Android with ease.

CircleBack Customer Insights

1. it has combined random contacts making a messnof my dbase and even biz cwrd scanner is buggy and doesnt work as advertised.

2. And it needs the ability to share contacts via text message.It used to work.

3. But I've never been able to get it to work on my Note9.Broken. Any attempt to sign in, or create an account just leads to a black screen, which after a while brings you back to the login screen.

4. Hopefully they'll rectify this issue soon.Either this app is dam slow or it copies your contacts and email at the time of loading itself.

5. It also pulled contacts that are no longer on the account I linked (which unfortunately led to some significant trauma triggers).

6. Then I reinstalled it and it says it's checking my contacts, goes to half way around the wait-circle that tells me that it's thinking, and then freezes.

7. Have installed, uninstalled, reinstalled, reset the device, restart the device, but the issue remains.i should have read the other reviews.

8. It took me about 3 hours to write down all my contacts down.

9. And approximately six and a half hours to thumb all my contacts into the app.

10. Because syncing my contacts was such a mess.

11. seeking help is pointless, while they claim to be in VA they can neither write or read or correctly respond to any question written in english.

Steps to Troubleshoot & Fix CircleBack Issues

1. Fix CircleBack Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CircleBack: Restarting the app will resolve most errors.
  2. Update the CircleBack App. Here is how:
    1. On Android goto PlayStore » Search for "CircleBack" » Open CircleBack - Contact Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CircleBack » click "UPDATE".
  3. Clear CircleBack - Contact Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from CircleBack servers.
    1. On Android, goto Settings » Apps » Select "CircleBack - Contact Manager" » click Storage » click "Clear Cache".
  4. Check CircleBack app permissions. If any of these permissions required to use your device's features are disenabled, CircleBack might not work.
  5. Uninstall and reinstall CircleBack. If nothing else has worked, completely uninstall CircleBack then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CircleBack not working


2. Fix CircleBack Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CircleBack be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CircleBack not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CircleBack may not be able to connect to the Internet when running in the background.

Reported Issues