Contact TCM Clinic Aid Customer Service

Why should I report an Issue with TCM Clinic Aid?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cyber and Sons to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Study for my boards and I can't trust this app to give me the information I will need to get the correct answer on my exam.I love this app, it has all the information you need, from points, formulas, nutrition, patterns and diagnosis, the best part of all are the quizzes.I love this app, but my phone broke and I had to buy it again!!! Please add a login!! Otherwise, this is the absolute best app for TCM EVER!!!!!Great app, but.. I wish that the quize could have the option which would let you to choose herbs you want to quiz your self.

2. It's my go to when I need a quick refresher or new idea.Absolutely mind-blowing app! I love it! It is so comprehensive! It is a whole library in your pocket! Thanks for designing so user friendly.

3. Or choose "favorit" herbs for the "favorite herb list" as some schools teach you about 400herbs not 700+My reference app since more than 8 years.I've been using this app for years.

4. It's not as pretty looking as on iPhone but has huge library of single herbs with pictures, formulas, symptoms, diagnosis, etc.

5. Quite disappointed, I pay 20 Euro just to find that "acute eczema" is listed as symptom but "no items found", also Hua Sheng or peanuts is not in Materia Medica.

6. Upgraded review since the issues of not being able to open it was solved when I upgraded my phone..older phones might have trouble if there's not enough RAM.

7. Wow! It is also awesome!Great app but too much incorrect information, location GB39 and Tai Yin syndrome has NO thirst to name a couple.

8. Dear dev are you really sure this is the full version? "Eczema" only as pattern in Liver/Gallbladder damp heat? Please look into your database again, thanks.

9. A complete reference manual at a fraction of the price... no reason to not buy.I had this app on another operating system, and I used it all the time.

10. Like having a library on your phoneDown to 1* bc nobody cared.

11. Had to buy the food add-on, there's peanuts but without indications, etc.

1. Fix TCM Clinic Aid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TCM Clinic Aid: Restarting the app will resolve most errors.
2. Update the TCM Clinic Aid App. Here is how:
   1. On Android goto PlayStore » Search for "TCM Clinic Aid" » Open TCM Clinic Aid » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TCM Clinic Aid » click "UPDATE".
3. Clear TCM Clinic Aid app cache: Clearing cached data will force your app to retrieve the latest data directly from TCM Clinic Aid servers.
   1. On Android, goto Settings » Apps » Select "TCM Clinic Aid" » click Storage » click "Clear Cache".
4. Check TCM Clinic Aid app permissions. If any of these permissions required to use your device's features are disenabled, TCM Clinic Aid might not work.
5. Uninstall and reinstall TCM Clinic Aid. If nothing else has worked, completely uninstall TCM Clinic Aid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TCM Clinic Aid not working

2. Fix TCM Clinic Aid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TCM Clinic Aid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TCM Clinic Aid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TCM Clinic Aid may not be able to connect to the Internet when running in the background.