Published by American College of Cardiology Foundation on Sep 24, 2024

Report an issue with ACC Guideline Clinical App.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with ACC Guideline Clinical App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of American College of Cardiology Foundation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ACC Guideline Clinical App image 1 contact ACC Guideline Clinical App image 2

About ACC Guideline Clinical App

1. While the Content in the App is about specific medical and health care issues, the Content is not a substitute for or replacement of personalized medical advice and is not intended to be used as the sole basis for making individualized medical or health-related decisions.

2. This app is the ACC’s mobile home for clinical guideline content and tools for clinicians caring for patients with cardiovascular disease.

3. The information, text, graphics, images, trademarks and other materials (collectively, “Content”) that may be contained in the Guidelines Mobile Application (“App”) is presented as an educational service intended for licensed health care professionals.

4. Access the American College of Cardiology’s clinical guideline recommendations and use interactive tools such as risk scores, dosing calculators, and algorithms through the ACC’s Guideline Clinical App.

5. The Content is not intended to present the only, or necessarily best, methods or procedures for the medical situations addressed, but rather is intended to represent an approach, view, statement or opinion.

6. Stay tuned for ongoing updates, more guideline content, and tools.

7. Help us find new and better ways to deliver guideline content to clinicians.

8. ACC’s Guideline App is free to both members and nonmembers.

9. The views and opinions expressed in the App are those of the contributing authors and editors and do not necessarily represent the views of the ACCF.

10. Send feedback to the ACC directly from the App Information page or post a review in the App Store.

11. The App also includes features such as customizable bookmarks, note-taking, and emailable pdfs.

ACC Guideline Clinical App Customer Insights

1. This app was working very well until I upgraded it few days ago, it simply stopped working! I removed and reinstalled it over and over which didn't help, finally called ACC One agent transferred me to another and I ended up in a voicemail without any return.Updates are very slow.. heart failure guidelines published few months ago are still not updated .

2. Well structured information that is easier to recall.APP IS NOT WORKING.....PLEASE UPDATE IT OR RESOLVE THE ISSUE AS SOON AS POSSIBLEExcellent depiction, gets frequent updates, highly recommened for cardiology residents and well as consultants.It would not let me use unless i gave access to my pictures and socisl media so i uninstalled.

3. Please look into it.Won't run without access to my files photos and media? Please remove unnecessary mandatory permissions if your purpose is truly to help patients and healthcare professionals.Respected developers, Kindly add the latest 2021 coronary revascularization guideline to this app as well.

4. After reinstallation it started working but I'm not updating to VHD 2020 perspectives.Upgraded the app.

5. Very slow to update guidelines ,then what is the use of app.I updated to VHD 2020 key perspectives.

6. After update, it suddenly stopped working.

7. It stopped working.

8. It is still not available.Quick easily available reference with frequent updates.

9. Same goes with other guidelines as well.

10. Didn't help at all.

11. Tried to re-install twice after deleting it.

Steps to Troubleshoot & Fix ACC Guideline Clinical App Issues

1. Fix ACC Guideline Clinical App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ACC Guideline Clinical App: Restarting the app will resolve most errors.
  2. Update the ACC Guideline Clinical App App. Here is how:
    1. On Android goto PlayStore » Search for "ACC Guideline Clinical App" » Open ACC Guideline Clinical App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ACC Guideline Clinical App » click "UPDATE".
  3. Clear ACC Guideline Clinical App app cache: Clearing cached data will force your app to retrieve the latest data directly from ACC Guideline Clinical App servers.
    1. On Android, goto Settings » Apps » Select "ACC Guideline Clinical App" » click Storage » click "Clear Cache".
  4. Check ACC Guideline Clinical App app permissions. If any of these permissions required to use your device's features are disenabled, ACC Guideline Clinical App might not work.
  5. Uninstall and reinstall ACC Guideline Clinical App. If nothing else has worked, completely uninstall ACC Guideline Clinical App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ACC Guideline Clinical App not working


2. Fix ACC Guideline Clinical App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ACC Guideline Clinical App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ACC Guideline Clinical App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ACC Guideline Clinical App may not be able to connect to the Internet when running in the background.

Reported Issues