Published by American Red Cross

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Why should I report an Issue with TPG by American Red Cross?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of American Red Cross to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TPG by American Red Cross

1. The new American Red Cross TPG App is an easy-to-use resource that gives hospital staff immediate access to blood usage guidelines to help improve patient care.

2. The TPG App is the mobile version of the Compendium of Transfusion Practice Guidelines, a review of blood usage guidelines published in English in peer-reviewed journals from the Red Cross. • Red blood cell blood component general information and utilization guidelines. • Formulas: total blood volume, plasma volume, RBC volume, CCI and # of units to screen for antigen-negative units. • References

Final development of TPG App generously provided by 3 SIDED CUBE.

TPG Customer Insights

1. Blood drive every 56 days I can donate blood.

2. I am not to savy with cellphone.

3. I am 65 years old.

4. I am O- negative.

5. So I can keep a dairy and keep track of my donation dates.Please investigate investigational- genetical replicated blood being sold in Kansas, -! we also have recordings of people with morphine and steroid or some kind of ketchup tomato being place on sandwiches partial Reuben sandwiches Lawrence Kansas.

6. 66049 help that's done that checks out of mailbox every day I can see this empty of rock Obama telling the queen of Steel please there's no way I can keep waking up to see him as a brother Barack Obama walking around these shoes with no back on I'mLove the Rh Immune globulin calculatorEasy to install.

Steps to Troubleshoot & Fix TPG Issues

1. Fix TPG Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TPG: Restarting the app will resolve most errors.
  2. Update the TPG App. Here is how:
    1. On Android goto PlayStore » Search for "TPG" » Open TPG by American Red Cross » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TPG » click "UPDATE".
  3. Clear TPG by American Red Cross app cache: Clearing cached data will force your app to retrieve the latest data directly from TPG servers.
    1. On Android, goto Settings » Apps » Select "TPG by American Red Cross" » click Storage » click "Clear Cache".
  4. Check TPG app permissions. If any of these permissions required to use your device's features are disenabled, TPG might not work.
  5. Uninstall and reinstall TPG. If nothing else has worked, completely uninstall TPG then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TPG not working


2. Fix TPG Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TPG be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TPG not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TPG may not be able to connect to the Internet when running in the background.

Reported Issues