Contact Flood Customer Service

Why should I report an Issue with Flood - American Red Cross?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of American Red Cross to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. but it is not great at mt loaction it is pouring rain here in flood watch and it tells me it's not raining or anythingGood information to have just in case of a rainy day.Timely, informative alerts.

2. Advises user to locate & contact local resources for planning & for support in emergency conditions..g ,A++ program10 more alerts in less than 30 seconds, so uninstalled horrible apps.

3. Alerts from 3, sometimes 4 counties awayLucky for me I've not had to apply this app ,but when the time comes a sure guided response is better then no response.thankyou from a 25 +yrs memberIt is great everywhere else.

4. I just received 7 alerts in less then a minute for a flood warning.

5. The same single floor warning will initiate a dozen buzzes on the phone, replicating the warning over and over as different warnings.

6. Ahead head s up.So many alerts stopped paying attention to them.

7. Twenty two alerts from 6:45pm to 9:45 PM, same status! Really?! One is plenty.

8. I don't need my phone going crazy with alert after alert.First of all, I want you clarify.

9. Good information, good warnings, I do recommend it.

10. If you have both Hurricane and Flood apps, you get twice that.

11. Really a necessary app in especially Florida becAuse of the upcoming hurricane season.

1. Fix Flood Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Flood: Restarting the app will resolve most errors.
2. Update the Flood App. Here is how:
   1. On Android goto PlayStore » Search for "Flood" » Open Flood - American Red Cross » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Flood » click "UPDATE".
3. Clear Flood - American Red Cross app cache: Clearing cached data will force your app to retrieve the latest data directly from Flood servers.
   1. On Android, goto Settings » Apps » Select "Flood - American Red Cross" » click Storage » click "Clear Cache".
4. Check Flood app permissions. If any of these permissions required to use your device's features are disenabled, Flood might not work.
5. Uninstall and reinstall Flood. If nothing else has worked, completely uninstall Flood then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Flood not working

2. Fix Flood Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Flood be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Flood not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Flood may not be able to connect to the Internet when running in the background.