Contact Blue Cross of Idaho Customer Service

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1. "Something went wrong." UPDATE: After working with tech support, they had me reset my password on the website, and then use those credentials in the app, and I was able to get in.This app would be great to use if it would remember my log in information, but every time I use this app it either let's me into my account or shows me username & or password wrong.

2. so this app needs to.let us have text message with code to crrtify, cause emaile serves no purpise for me on this app, JUST DOESN'T WORK SO CANT REGISTER THIS WAY.

3. I give up.leterally doesn't work at all, and if I could upload pictures to show some of the nonsense between the broken site and the broken app I would.

4. When you try to change the location it crashes I end up having to call to get information I need.New version is a great improvement over the old one.

5. i tried but their orange cable is strung thru my yard a year & half now with not even 1 bar for service, took me 6 months to get them to return my money they took, a year & half now.

6. Easy to use, pleasant user interface, and allows easy access to my healthcare related information.

7. Not very confidence inspiring for a large health organization.It used to work.. after not working for awhile.

8. Navigations are not correct time to time.Dam app constaly crashes when trying to change zip code.

9. Sad thing is, I'd rather access their site on my computer, but they seem to have even bigger issues there.

10. I can be logged into web portal, use same credentials as the app asks and all you will ever get is something went wrong.

11. (too bad zero star ratings arent possible)the BIG ISSUE, i have & many others, I'm sure, dont have email at home nor on my phone.

1. Fix Blue Cross of Idaho Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Blue Cross of Idaho: Restarting the app will resolve most errors.
2. Update the Blue Cross of Idaho App. Here is how:
   1. On Android goto PlayStore » Search for "Blue Cross of Idaho" » Open Blue Cross of Idaho » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blue Cross of Idaho » click "UPDATE".
3. Clear Blue Cross of Idaho app cache: Clearing cached data will force your app to retrieve the latest data directly from Blue Cross of Idaho servers.
   1. On Android, goto Settings » Apps » Select "Blue Cross of Idaho" » click Storage » click "Clear Cache".
4. Check Blue Cross of Idaho app permissions. If any of these permissions required to use your device's features are disenabled, Blue Cross of Idaho might not work.
5. Uninstall and reinstall Blue Cross of Idaho. If nothing else has worked, completely uninstall Blue Cross of Idaho then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Blue Cross of Idaho not working

2. Fix Blue Cross of Idaho Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Blue Cross of Idaho be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Blue Cross of Idaho not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Blue Cross of Idaho may not be able to connect to the Internet when running in the background.